- The primary responsibilities of an information technology business analyst are focused on analyzing business processes for technical implementations and managing document management related projects.
- The analyst is also expected to gain knowledge of rapidly changing computer technology.
- This requires that they strictly manage their time as well as provide assistance to others on project teams.
This position reports to the IT Manager Business Analysts.
- Provide consultative assistance to business units looking to streamline antiquated paper-based processes.
- Fully understand business goals and operational issues and look to resolve these with document management technologies.
- Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs.
- Serves as the conduit between the customer community (internal and external customers) and the software development team through which requirements flow.
- Successfully manage imaging and document management focused projects by meeting budget, technical, and timeframe goals.
- Perform all responsibilities within the guidelines of IT policies and directives at or above performance and evaluation standards.
- Document technical and project information or develop training material.
- Write and execute test scripts.
- Gather Business Requirements and create Quality Assurance documentation.
- Occasional travel may be required.
- Leadership Responsibilities & Position Complexity:
- Independent thinking is required and the Business Analyst will apply his or her own judgment within set limits.
- Successfully engage in multiple initiatives simultaneously.
- This position receives direct guidance & supervision.
Cultivate strong relationships with internal customer base, vendors, and other internal technical support personnel to provide strong project management services.
- Associates Degree Bachelors
- 2- 4 years 4+ years
- Highly organized.
- Excellent problem solving and analytical skills.
- Skilled communicator Strong time management skills.
- Knowledge of Microsoft Office products.
- Familiarity with Microsoft Project or similar project tracking tools.
Internal and External Contacts:
- At least 50% of time is spent communicating with internal and external contacts utilizing all communication methods; in person, via telephone, or in writing via email or instant messaging.
Communication with internal contacts includes:
- Team members.
- Personnel evaluation, coaching and mentoring.
- System design.
- Strategic and project planning.
- Internal Customers.
- Project discussions.
- Requirements gathering.
- Establishment of timelines.
- Demonstration of completed project work.
- System support and troubleshooting.
- Strategic planning.
Communication with external contacts includes:
- Vendor relationships.
- System support requests.
- New product demonstration and reviews.
Typical Mental Demands:
- Managing multiple tasks and deadlines.
- Strong decision making skills.
- Technical aptitude the ability to learn, understand and then disseminate information of a technical nature.
- Strong communication skills communication to team members, peers in a manner suitable and easily understood by each group.
A-Line Staffing Solutions