Infrastructure Engineer

Charlotte, NC

Post Date: 06/29/2017 Job ID: 22368 Category: Information Technology / IT

Job Description:
  • This positions primary responsibility is focused on the Citrix environments.

  • Responsible for installing, modifying, removing and analyzing networking hardware and software on the Company s computer systems.
  • This position also participates in network design and project support.
  • Analyze server infrastructure related issues in a timely manner and escalate when needed.
  • Monitor systems using tools to pro-actively resolve issues.
  • Setup/Install/Configure Citrix environments, publish applications and desktops as needed.
  • Respond to Incidents and Requests according to documented SLAs.
  • Manage security (access control, permissions) for applications and desktops.
  • Troubleshoot issues and escalate appropriately.
  • Participate in monthly maintenance windows.
  • Participate in a monthly on-call rotation if needed.
  • Create and maintain technical documentation.
  • Attend and actively participate in weekly meetings.
  • Performs routine tasks under the direct supervision of a more experienced Administrator.

Required Experience:
  • Citrix Certifications are REQUIRED.
  • AppSense Experience is a MUST.
  • Xen 7.X experience is REQUIRED.
  • Must have successfully lead, and be able to lead projects, a self-starter, and function independently and able to talk to the customer and ask appropriate questions.
  • Experience with VMWare 5.5 and 6.0
  • Experience with Windows 2008, 2012 Server OS as well as vmware architecture is required.
  • The candidate will need to be well versed in administering Xen App 6.5, Xen Desktop 5.6, Xen 7.X, Citrix Profile Management, and Appsense Desktop NOW Suite of products.
  • Previous Design and Architecture of Citrix and VDI environments for large global environments is required.

  • Knowledge of server hardware and components.
  • Basic knowledge of Active Directory and its components (WINS, DNS, DHCP).
  • Good analytical and problem solving skills.
  • Good interpersonal skills; effective team player.
  • Good group presentation skills.
  • Good analytical skills.
  • Ability to communicate effectively both orally and in writing.
  • Ability to prioritize work load and consistently meet deadlines.
  • Strong organizational skills; attention to detail.
  • Ability to work under direct supervision and work well with others in a team environment.
  • Relevant certifications are a requirement.

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