Patient Intake / Admissions Representative

Watterson Park, KY

Post Date: 05/31/2017 Job ID: 22098 Category: Specific

  • 8: 00am-4: 30pm

  • 8: 00am-4: 30pm, 9: 30am-6: 00pm, OR 11: 30am-8: 00pm

Key Responsibilities:
  • Process orders from referral sources and patients, responding to phone and fax inquiries.
  • Research and resolve patient/customer questions.
  • Assessing patient needs and documenting referral requests for coordination of care and provide information pertaining to equipment supplies and services.
  • Relay insurance coverage to referral sources and patients and discuss forms required for billing with patients.

  • Minimum 2 years customer service experience.
  • Minimum 2 years working with healthcare insurance.

  • Excellent communication skills, including a strong command of the English language and the ability to clearly articulate program details to customers over the telephone.
  • Strong ability to multitask and organize workload for efficient use of time.
  • Knowledge of medical terminology.
  • Experience in a pharmacy setting.

  • Verifiable High School diploma or GED is required.

A-Line Staffing Solutions



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