Pharmacy Service Technician
- Our mission is to deliver pharmacy services for post-acute care medical settings that Restore Health, Improve Patient Outcomes and Provide Cost-Effective, Accessible Healthcare Solutions.
- Our team members must be dynamic, dedicated, patient-oriented, and have a passion for long-term care.
- Perform service and support for automated dispensing units (ADU) located at Long Term Care facilities.
- Resolve issues according to pharmacy policies and procedures.
- Manage installation of new remote dispensing machines at long term care facilities, including participate in preliminary testing to ensure the machines function properly prior to implementation.
- Service equipment when it stops functioning properly, including troubleshooting, the determination of the cause of failure, and there pair, replacement parts of remote dispensing machines, desktop computers, printers and peripherals.
- Perform first-call troubleshooting protocols for remote dispensing machines.
- Accurately document all service events as required.
- Communicate with external service experts on an as-needed basis to troubleshoot difficult service issues.
- Review, evaluate, and communicate with nursing staff daily for issues in regarding automatic dispensing unit (ADU) machine.
- Act as liaison for assigned pharmacy regarding questions when they arise from various facilities.
- Preventive maintenance on equipment and peripherals on a daily, weekly, monthly, and quarterly basis, including cleaning, testing, and periodic component replacement.
- Maintain all environmental specification related to the remote dispensing unit.
- Place stock into automatic dispensing unit machine as appropriate.
- Review and monitor inventory or E-Kits and/or E-Cabinets and reorder as necessary.
- Conduct periodic medical cart audits and remove expired medications and flag reorder dates.
- Initiate and perform Disaster Recovery protocols as required for non-functional remote dispensing machines.
- Train long term care facility staff on the proper use of equipment and peripherals.
- Provide high level of customer service by responding promptly to the requests of all personnel at long term care facilities and the central hub pharmacy location.
- Replace refillable supplies on equipment and computers, including toner cartridges, paper stock, and thermal printer refill rolls.
- Submit daily checklist and issues report.
- Perform on-call responsibilities as required.
- High school diploma or general education degree (GED).
- Licensed and/or registered with the State Board of Pharmacy and in good standing.
- At least one year of experience as a pharmacy technician.
- Must be capable of maintaining regular attendance.
- Must able to travel.
- Must meet all local health regulations, pass post-offer drug test, and pass post-employment physical exam if required.
- Must be capable of performing the Essential Job Functions of this job, with or without reasonable accommodations.
Knowledge, Skills, & Abilities:
- Basic computer skills, including fundamental knowledge of Windows based software programs, including but not limited to word processing and spreadsheet applications.
- Organization skills including the ability to prioritize and manage multiple tasks in a dynamic environment.
- Effective oral communication skills.
- Ability to effectively and harmoniously interact with facility, group, division and company management and other employees at all levels; promotes teamwork, demonstrates strong professionalism and provide superior customer service.
- Ability to work and produce results under pressure.
- Must be a self-starter and able to work with minimal supervision.
- Delivering the best possible care for our patients means having the best team.
A-Line Staffing Solutions