Pharmacy Service Technician

Plano, TX

Post Date: 08/24/2017 Job ID: 23162 Category: Pharmacy

Job Description:
  • Our mission is to deliver pharmacy services for post-acute care medical settings that Restore Health, Improve Patient Outcomes and Provide Cost-Effective, Accessible Healthcare Solutions.
  • Our team members must be dynamic, dedicated, patient-oriented, and have a passion for long-term care.
  • Perform service and support for automated dispensing units (ADU) located at Long Term Care facilities.
  • Resolve issues according to pharmacy policies and procedures.

  • Manage installation of new remote dispensing machines at long term care facilities, including participate in preliminary testing to ensure the machines function properly prior to implementation.
  • Service equipment when it stops functioning properly, including troubleshooting, the determination of the cause of failure, and there pair, replacement parts of remote dispensing machines, desktop computers, printers and peripherals.
  • Perform first-call troubleshooting protocols for remote dispensing machines.
  • Accurately document all service events as required.
  • Communicate with external service experts on an as-needed basis to troubleshoot difficult service issues.
  • Review, evaluate, and communicate with nursing staff daily for issues in regarding automatic dispensing unit (ADU) machine.
  • Act as liaison for assigned pharmacy regarding questions when they arise from various facilities.
  • Preventive maintenance on equipment and peripherals on a daily, weekly, monthly, and quarterly basis, including cleaning, testing, and periodic component replacement.
  • Maintain all environmental specification related to the remote dispensing unit.
  • Place stock into automatic dispensing unit machine as appropriate.
  • Review and monitor inventory or E-Kits and/or E-Cabinets and reorder as necessary.
  • Conduct periodic medical cart audits and remove expired medications and flag reorder dates.
  • Initiate and perform Disaster Recovery protocols as required for non-functional remote dispensing machines.
  • Train long term care facility staff on the proper use of equipment and peripherals.
  • Provide high level of customer service by responding promptly to the requests of all personnel at long term care facilities and the central hub pharmacy location.
  • Replace refillable supplies on equipment and computers, including toner cartridges, paper stock, and thermal printer refill rolls.
  • Submit daily checklist and issues report.
  • Perform on-call responsibilities as required.

  • High school diploma or general education degree (GED).
  • Licensed and/or registered with the State Board of Pharmacy and in good standing.
  • At least one year of experience as a pharmacy technician.
  • Must be capable of maintaining regular attendance.
  • Must able to travel.
  • Must meet all local health regulations, pass post-offer drug test, and pass post-employment physical exam if required.
  • Must be capable of performing the Essential Job Functions of this job, with or without reasonable accommodations.

Knowledge, Skills, & Abilities:
  • Basic computer skills, including fundamental knowledge of Windows based software programs, including but not limited to word processing and spreadsheet applications.
  • Organization skills including the ability to prioritize and manage multiple tasks in a dynamic environment.
  • Effective oral communication skills.
  • Ability to effectively and harmoniously interact with facility, group, division and company management and other employees at all levels; promotes teamwork, demonstrates strong professionalism and provide superior customer service.
  • Ability to work and produce results under pressure.
  • Must be a self-starter and able to work with minimal supervision.
  • Delivering the best possible care for our patients means having the best team.

A-Line Staffing Solutions



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