Pharmacy Technician

North Chicago, IL

Post Date: 09/20/2017 Job ID: 23601 Category: Pharmacy

Responsibilities:
  • Provide subject matter expertise of product coverage, insurance benefit coverage, sponsored copay cards and alternative forms of coverage for supported products.
  • Assists patients with treatment compliance by scheduling and entering medication orders into the pharmacy information system.
  • Enter patient demographic, health insurance, specific clinical/financial information, and prescription information into the pharmacy information system and notify the physician of any incomplete or incorrect prescription information; captures and updates patient Medical Profiles including medications, allergies, and medical conditions.
  • Assist the pharmacist in the practice of pharmacy in accordance with federal, state, and local regulations, HIPAA guidelines, and corporate and departmental policies and procedures.
  • Meet performance standards in alignment with predefined metrics.
  • Contact patients to inform them of benefits and estimated out of pocket expense.
  • Identifies potential Adverse Event situations for reporting to Pharmacovigilence ensuring it meets FDA regulations.
  • Completes all required training perform all functions in the position e.G., Soft Skills certification, product and disease overviews.

Education:
  • High School Diploma or GED required.
  • Associate or College Degree Preferred.

Qualifications:
  • Individuals must meet applicable Pharmacy Technician licensure and certification requirements at employment start date in accordance and compliance with the Illinois Pharmacy Practice Act.
  • Previous experience in a call center environment, healthcare office, corporate setting, or healthcare insurance provider or pharmacy is highly desirable.
  • Previous experience as a pharmacy technician, especially in a specialty pharmacy or mail-order pharmacy setting, is desirable.
  • Understanding and knowledge of commercial and major medical insurance programs, billing requirements, healthcare benefit investigation processes, prior authorization and appeal filings.
  • Must have accuracy, attention to detail, and fluency in the use of computers.
  • Ability to type at least 30 words per minute.
  • Must have organization and problem solving skills to handle patient conversations identify issues and address needs.
  • Must be proficient with Microsoft Office Program Suite and Lotus Notes Suite including Excel, Word, Outlook and SharePoint.
  • Must have knowledge of private payers, pharmacy benefits, medical benefits, Medicare Part D, Medicaid and alternate funding resources.
  • Ability to maintain professional communication skills and an understanding of how to maintain a courteous attitude toward customers and fellow employees.

A-Line Staffing Solutions

877-782-3334

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