Pharmacy Technician

Scottsdale, AZ

Post Date: 08/29/2017 Job ID: 23392 Category: Pharmacy

  • 8am-4: 30pm

Position Summary:
  • The customer service representative takes in-coming calls from members, providers, etc providing professional phone assistance to all callers through the criteria based prior authorization process.
  • Maintains complete, timely and accurate documentation of all approvals and denials, and transfers all clinical questions and judgment calls to the pharmacist.

Required Qualifications:
  • Ability to deal with a diverse customer base in a friendly and confident manner (internal and external customers).
  • Excellent communication skills (oral, written, grammar, listening).
  • PC Windows experience required.
  • Basic math skills required (addition, subtraction, multiplication, division).
  • Ability to maintain confidentiality.
  • MUST be able to use a keyboard and multi-task.

Certification & Experience:
  • Will accept CphT tech trainees, experience is preferred!
  • Must have proof in the form of a receipt verifying that they have applied for Tech in Training License with fingerprinting PRIOR to start date.
  • Minimum (1) year experience required in a customer service position with high volume call center experience; preferably in healthcare, social services, or a similar service position.

A-Line Staffing Solutions



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