Alarm Coordinator

Cumberland, RI 02864

Posted: 02/06/2019 Category: Customer Service Job Number: 22701
  • Demonstrate ability to communicate clearly, accurately and professionally, both verbally and in writing.
  • Ability to effectively interact with management and local emergency response authorities. 
  • Proven ability to prioritize competing demands. 
  • Demonstrate ability to work with a high degree of accuracy and attention to detail. 
  • Demonstrate ability to maintain information in the strictest confidence.
  • Experience providing customer service, preferably over the telephone, with proven ability to be sensitive to each request and apply strict confidentiality.
  • Onsite interviews will be requested for select candidates.
  • Minimum 1 year experience in an emergency dispatch role.
  • High level call center experience could be considered if the role required a sense of urgency and decision making.
  • Verifiable High School Diploma or GED is required.

  • Alarm Coordinators answer calls from retail stores regarding emergency situation such as fire, theft, power outages, accident or injuries etc.
  • Responsible for routing to proper authorities such as police, fire dept, electricians etc.
  • This is 24/7 operation so shifts will be determined.
For more information on this position, please contact our office at 877-782-3334.

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