Coordinator

Pittsburgh, PA 15238

Post Date: 04/26/2018 Job ID: 27018 Category: Professional

Description:

  • The Coordinator  is responsible for all types of Medicare Part D incoming mail, undeliverable mail, and member correspondence.
  • This is very detailed work, every piece of mail must be counted and sorted by type.
  • There are large amounts of document scanning and undelivered mail must be researched for re-routing.
  • Workers must be suited for an environment of very detailed clerical work.

Duties:
  •  Open, sort and prepping of undeliverable mail / incoming correspondence.
  • Scanning and Importing of undeliverable mail / incoming correspondence Research and verifying eligibility.
  • Processing returned checks.
  • Research and resolve issues associated with incoming live mail, emails and faxes.
  • Process clinical and claims documents Process misdirected documents and ensure they are redirected appropriately.
  • Additional tasks as required.


Experience/Skills:
  • Attention to detail.
  • Basic Computer Skills.
  • Reliable and adhere to attendance guidelines.
  • Basic to intermediate skills in Excel, Word and Outlook.
  • Strong verbal and written communication.
  • The ability to work within a team is essential to success.
  • Ability to understand Part D Benefit plan designs.
  • Able to identify issues and recommend process improvements.
  • Must adhere to or exceed minimum quality rating.
  • Must be flexible and have the ability to learn different functions within the business process.
  • Health care industry experience including terminology and beneficiary services.

Education:
  • High school diploma or GED required.
  • Bachelor's degree in Marketing preferred.


Hours:
  • Training 8: 00 am 4: 30 pm then, Hours 8: 00 am 4: 30 pm. (need 3 workers to start at 6: 30 am).

For more information about this position, please call 877-782-3334.

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