Patient Intake Representative

Columbia, MD 21046

Post Date: 02/07/2018 Job ID: 25873 Category: Specific

Job Description:
  • Process orders from referral sources and patients, responding to phone and fax inquiries.
  • Research and resolve patient/customer questions.
  • Assessing patient needs and documenting referral requests for coordination of care and provide information pertaining to equipment supplies and services.
  • Relay insurance coverage to referral sources and patients and discuss forms required for billing with patients.

  • Verifiable High School diploma or GED is required.
  • Minimum 2 years working with healthcare insurance
  • Minimum 2 years customer service experience.
  • Excellent communication skills, including a strong command of the English language.
  • Ability to clearly articulate program details to customers over the telephone.
  • Strong ability to multitask and organize workload for efficient use of time.
  • Knowledge of medical terminology.
  • Experience in a pharmacy setting.

For more information, please contact our office at 877-782-3334.

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