*Alarm Coordinator

Cumberland, RI 02864

Posted: 01/27/2023 Category: Other Area(s) Job Number: 116408

Job Description

A-Line Staffing is now hiring Dispatcher in Cumberland, RI.  The Dispatcher would be working for a Fortune 500 company and has career growth potential. This would be full time / 40+ hours per week.
If you are interested in this Dispatcher position, please contact Sam at (586) 788-7509 or sheintz@alinestaffing.com
Dispatcher Compensation
  • The pay for this position is $18.92 per hour
  • Benefits are available to full-time employees after 90 days of employment
  • A 401(k) with a company match is available for full-time employees with 1 year of service on our eligibility dates
Dispatcher Highlights
  • This position is a contract assignment with potential to hire on permanently based upon attendance, performance, and business needs
  • The required availability for this role includes
    • Thursday to Monday 10pm-6:30am
    • Friday to Monday 9pm-7:45am
    • Monday to Friday 11pm-7:30am
    • Monday to Friday 11:30pm-8am
    • Potential to WFH after training period
Dispatcher Responsibilities
  • Responding to emergency calls from retail stores ad dispatching the appropriate response team
  • Ensures that all information contained in security reports or investigations are kept confidential
  • Think and act quickly, calmly, and accurately in emergency situations and under stressful circumstances
Dispatcher Requirements
  • Demonstrate ability to communicate clearly, accurately and professionally, both verbally and in writing.
  • Ability to effectively interact with management and local emergency response
  • Proven ability to prioritize competing demands.
  • Demonstrate ability to work with an Alarm Coordinator high degree of accuracy and attention to detail.
  • Demonstrate ability to maintain information in the strictest confidence.
  • Experience providing customer service, preferably over the telephone, with proven ability to be sensitive to each request and apply strict confidentiality
  • High School Diploma or GED
  • Attendance is mandatory for the first 90 days
Dispatcher Preferred Qualifications
  • Prefer experience in police, fire, rescue, 911 Dispatch and alarm monitoring, but not required
  • Prefer knowledge of DICE Matrix software OR experience in any other Alarm monitoring software (Bold, Mastermind, Patriot Systems, Microkey, Surgard), but not required
If you think this Dispatcher position is a good fit for you, please reach out to me - feel free to call, e-mail, or apply to this posting!
 
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