*Client Services Specialist I - CSR

Fort Wayne, IN 46805

Posted: 01/14/2022 Category: Professional Job Number: 96304

Job Description


 

A-Line Staffing Solutions looking to hire 30 Customer Service Reps to work for a major health insurance plan in Fort Wayne, IN. This position is 100% Remote but candidates MUST LIVE IN THE FORT WORTH AREA in order to be considered. Must be available to train onsite; after training you will work remotely/from home. Must be COVID vaccinated.

 

JOB SUMMARY

Work with a team of specialists to provide reimbursement support services.

Have direct interaction with the manufacturer client to provide case statuses and updates.

 

SHIFT REQUIREMENTS:

Training Onsite: Mon-Fri 8: 30am - 5pm

REMOTE work hours will be Monday-Friday 11: 30am - 8pm

 

QUALIFICATIONS:

HSD or GED required

At least 1 year call center experience

Experience managing multiple programs

Basic understanding of medical / reimbursement terminology

Knowledge of Medicare benefits, enrollments and LIS assistance.

Solid work history – no job hoppers!

Computer savvy

Ability to work in a fast-paced environment, handling both inbound and outbound calls.

 

 

PLEASE CONTACT: Robin Thomas @ 586-232-9016
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