*Pharmacy Tech I (Pharmacy Call Center)
Posted 10/02/2026
Job ID:
176817
Job Description
Job Title: Pharmacy Tech I
Address: City, ST
Job Description:
- Handle incoming calls from members, providers, and others, providing professional phone assistance following prior authorization criteria.
- Maintain complete, timely, and accurate documentation of all approvals and denials.
- Transfer clinical questions and judgment calls to the pharmacist.
- Utilize multiple systems simultaneously while handling high-volume calls.
- Ensure compliance with HIPAA and remote work environment standards.
- Create accurate intake call notes and document data thoroughly.
- Shift/hours: Assigned 8:00 AM - 8:00 PM CT, Monday-Friday
- Remote/on-site: Fully remote with HIPAA-compliant workspace
- Training hours: 8:00 AM - 4:30 PM CT, Monday-Friday, for 6 weeks
- Overtime: Mandatory
- Environment: High-volume healthcare call center
- Verifiable High School diploma or GED
- National pharmacy technician certification or Trainee license (preferred)
- Active pharmacy technician license or certification (if available), with credential screenshot
- Advanced proficiency with MS Outlook and MS Teams
- Strong data entry and documentation skills
About Woonsocket, RI
Explore exciting job opportunities near Woonsocket, Rhode Island! Nestled in the picturesque New England region, Woonsocket offers a charming blend of historic charm and modern opportunities. With landmarks like the stunning Museum of Work & Culture, vibrant arts scene at the Stadium Theatre Performing Arts Centre, and delectable cuisine options ranging from classic clam bakes to trendy food trucks, this area promises a fulfilling career and a quality lifestyle. Join the proud community supporting local teams like the Pawtucket Red Sox at McCoy Stadium and savor outdoor adventures at the scenic World War II Veterans Memorial Park. Start your professional journey in Woonsocket, where every day offers a new chapter of growth and success.