*Workforce Scheduler

Woonsocket, RI 02895

Posted: 01/04/2021 Category: Professional Job Number: 46272

Job Description

Position Responsibilities:
  • Responsible for scheduling Providers and any ancillary staff to ensure adequate market coverage with the goal of keeping the clinics open 100% of the time.
  • The Workforce Scheduler must be able to schedule and look at overtime and needs of clinic and understand the dynamic work environment and unique staffing needs of retail health clinics.
  • The Scheduler will work with their direct supervisor, the market leadership, and staff to analyze market-level scheduling and financial reports related to staffing & scheduling.
  • The Workforce Scheduler will be required to provide limited weekend coverage and will require scheduling flexibility to support Clinics in different time zones.

Education and Experience:

Previous scheduling in a medical environment preferred.

Customer-service oriented

Ability to work independently or with others in a fast-paced environment with constant interruptions.

Ability to prioritize, organize, great attention to detail, and ability to use critical thinking skills under pressure.

Must be deadline oriented.

Professional attitude, superior communication skills, and proven record of delivering exceptional customer service and ability to negotiate (1 or more years of demonstrated customer service experience preferred).

Comfortable navigating web based applications sites; use of related scheduling software systems in the past preferred.

Good computer skills.

Ability to troubleshoot basic computer issues knowledge of Microsoft Office products.

Ability to work independently in a virtual environment.

Warm and friendly personality a must.

Preferred: Candidates with experience using a software program designed for workforce scheduling.

For more information, please contact (877) 782-3334

Contact: David L

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