A/V Collaboration Engineer

Charlotte, NC

Posted: 03/15/2023 Category: Information Technology Job Number: 2100051

Job Description

A/V Collaboration Engineer
Position Description
Location: Detroit, MI or Charlotte, NC on-site

We are seeking a qualified audio/visual engineer with experience designing, installing, and maintaining audio/visual systems. The candidate will guide the design of A/V technology solutions including architecting and implementing solutions requiring integration of multiple platforms across the enterprise. The ideal candidate would also have experience managing Poly video conferencing infrastructure, with Zoom Rooms and new room design and be familiar with basic infrastructure concepts such as printing and print services.

Job Responsibilities

  • Configure, implement, and tune A/V solutions to meet business and technical requirements on designated projects
  • Participate in system testing activities related to infrastructure solutions
  • Create technical documentation to ensure effective operations/support of the infrastructure solution
  • Maintain security, backup, and redundancy strategies for video conferencing systems
  • Monitor technology availability and reliability and when necessary, will assist with leading cross-domain operational/engineering teams and LOB application teams to triage high priority or performance degrading incidents
  • Assist with operations and production coverage
  • Support/Perform change requests as required for hardware upgrades, additions, configuration changes, etc. with proactive co-ordination with vendors and our stakeholders
  • Comply with Change Management, Release Management, IT Risk - Compliance processes and standards
  • Own design and implementation of future managed print services, including secure print with virtualized print queues.

Mandatory Skills:

  • 3+ years of experience preferred
  • Bachelor's degree in Computer Science, Information System, or other relevant field of study preferred
  • Basic understanding of enterprise platforms and operating systems
  • Proficiency in all the infrastructure layers, hardware, OS, virtualization, storage, network, database and security
  • Strong service orientated, collaborative attitude with both peers and internal customers
  • Knowledge of standards in IT architecture and infrastructure
  • Strong problem-solving capabilities
  • Basic understanding of data security requirements, policies and auditing processes
  • Constant process improvement thinking to reduce delivery time and increase customer satisfaction

If you think this position is a good fit, please reach out to me - feel free to call, text, e-mail, or apply to this posting!

Brett Middleton



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