Job Description

Location: Detroit

Rate: 25-28/hr

Position Description

We are seeking an energetic audio/visual technician with the desire and aptitude to learn design, installation, and maintenance of audio/visual systems. The candidate will join a team of skilled A/V technology specialists and will initially focus on providing support for conferencing systems, leadership events, and ongoing tuning of A/V systems in our headquarters building in downtown Detroit, including several newly-renovated floors.

The candidate should have the willingness and aptitude to learn A/V support and design. A background in Information Technology is a must to lay the foundation, with direct A/V experience being a plus. The ideal candidate will be motivated to learn new skills, to contribute in any way needed, and to do so with a positive attitude.

Experience and familiarity with video conferencing infrastructure, with Zoom Rooms, and with fundamental infrastructure concepts such as networking and servers is a plus.

Job Responsibilities

• Perform conference room health checks
• Perform basic troubleshooting of conference room systems, including support of ongoing meetings within a given room
• Managing inventory of A/V assets, both physically and electronically
• Assist in the configuration, implementation, and tuning of A/V solutions to meet business and technical requirements on designated projects
• Participate in system testing activities related to infrastructure solutions
• Assist with creation of technical documentation to ensure effective operations/support of the infrastructure solution
• Assist with operations and production coverage
• Comply with Change Management, Release Management, IT Risk - Compliance processes and standards
• Willing to train with A/V technologies

Skill/Experience/Education

Mandatory Skills

Qualifications

• Bachelor's degree in Computer Science, Information System, or other relevant field of study preferred

• Basic understanding of enterprise platforms and operating systems

• Proficiency in all the infrastructure layers, hardware, OS, virtualization, storage, network, database and security

• Strong service orientated, collaborative attitude with both peers and internal customers

• Knowledge of standards in IT architecture and infrastructure

• Strong problem-solving capabilities

• Basic understanding of data security requirements, policies and auditing processes

• Constant process improvement thinking to reduce delivery time and increase customer satisfaction

Desired Skills

Desired Skillset

• Familiarity with Web conferencing tools, such as Zoom, WebEx, BlueJeans and RingCentral

• A willingness and aptitude to learn A/V support and design.

• Motivated to learn new skills, to contribute in any way needed, and to do so with a positive attitude.

• Related skills can include experience with online streaming technologies, TV and production experience, audio production, or similar

This Role is NOT eligible for C2C

If interested, please apply or reach out to:

Ryan Partlan

rpartlan@alinestaffing.com

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