Behavioral Health Professional / Overnight Crisis Line

Tempe, AZ 85281

Posted: 05/15/2019 Category: Healthcare Job Number: 27363

Overnight Crisis Line (Licensed) -Tempe, AZ

Looking for a Licensed Professional to work with a large health plan in a call center taking crisis calls from members.

Must have one of the following clinical licenses:
  • Licensed Professional Counselor (LPC)
  • Licensed Clinical Social Worker (LCSW)
  • Licensed Marriage and Family Therapist (LMFT)
  • Licensed Psychologist
  • Licensed Independent Substance Abuse Counselor (LISAC)
  • Licensed Associate Counselor (LAC)
  • Licensed Associate Substance Abuse Counselor (LASAC)
  • Licensed Masters Social Worker (LMSW)
  • Registered Nurse (RN)

  • Wed, Thu, Fri, Sat 8p-6a
  • Sun, Mon, Tues, Fri 3p-1a
  • Sun, Mon, Thu, Fri 12p - 10

Hourly Rate: $28.84
  • Provides clinical information and education for inbound calls and outbound calls triages behavioral health crisis calls.
  • Uses established protocols and independent professional judgment.
  • Documents assessment, plans, interventions and results.


Job Responsibilities:
  • Answer incoming telephone calls and triage behavioral health need
  • Document calls and actions using standard computer software application
  • Provide resource and education to non-licensed behavioral health staff Schedule and make follow up calls to provide care facilitation
  • Promote recovery concepts and inspire hope
  • Work with other internal and external agency personnel to meet callers' needs
  • Provide professional assessments, interventions within scope of relevant licensure Provide information and behavioral health education to callers

  • Bachelor’ s degree or equivalent experience.
  • Master' s degree preferred.
  • 5-7 years of Behavioral Health experience in crisis interventions, case management, behavioral interventions, therapy, assessment and intake, or related area. Strong computer skills required, including experience with Microsoft office and/or data entry systems.
  • Must possess and demonstrate strong abilities in data entry, typing, call documentation and customer service skills including active listening.
  • Experience in telephonic counseling and/or managed care setting preferred.

  • Must have one of the following: Licensed Professional Counselor; Licensed Clinical Social Worker; Licensed Marriage and Family Therapist; Licensed Psychologist; Licensed Independent Substance Abuse Counselor, Licensed Associate Counselor; Licensed Associate Substance Abuse Counselor; Licensed Masters Social Worker; Registered Nurse


Please Contact:

Katherine Skelton

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