Benefits Customer Service Representative (CSR)

Pgh, PA 15222 | Work from home flexibility

Posted: 05/15/2025 Category: Call Center Job Number: BBPA15222

Job Description

A-Line staffing is hiring for a Remote Benefits Customer Service Representative in Pittsburgh, PA

If interested APPLY NOW

Brittney Blackman | bblackman@alinestaffing.com

Benefits Customer Service Representative Summary and Highlights:

  • This position is a contract assignment with potential to hire on permanently based upon attendance, performance, and business needs
  • Benefits are available to full-time employees after 90 days of employment and include health, optical, dental, life, and short-term disability insurance
  • A 401(k) with a company match is available for full-time employees with 1 year of service on our eligibility dates

Benefits Customer Service Representative Details:

  • Location: MUST live within 2 hours of Pittsburgh, PA 15222
    • On-site 1st day before going remote | start date TBD
  • Payrate: $16.50/hr
  • Required Availability: Mon-Fri only hours vary, 8-hour shift between 8a-9p | some OT required
    • 32 to 40 hours per week
    • OT hours may run as late as 11p

Benefits Customer Service Representative Responsibilities :

  • Adhere to all pertinent local, state, and federal pharmacy regulations.
  • Perform sanitation and maintenance of the cleanroom area.
  • Perform sanitation, maintenance, and tracking of infusion equipment.
  • Perform pharmaceutical infusion compounding activities. Participate in pharmacy quality control and performance improvement activities.
  • Perform pharmacy inventory control.
  • Follow all applicable government regulations including HIPAA.
  • Other duties as assigned; Job duties may vary by location.

Benefits Customer Service Rep Requirements:

  • Verifiable High School Diploma or GED is required
  • Attendance mandatory for first 90 days
  • Call center experience required
  • Strong computer skills required
  • Strong problem solving skills required
  • Must have a private/quite workspace with internet connection
  • MUST live within 2 hours of Pittsburgh, PA 15222
  • MUST be available for after hours OT

If interested apply now

Brittney Blackman | bblackman@alinestaffing.com 












Outbound Calls, Claims, CSR, Call Center, Inbound Calls, Customer Service Representative, Healthcare, Inbound, Outbound, Benefits, Medical Terminology, Patients, Healthcare Call Center, Calling, Medical Benefits, Health Services, Provider Services, Patient Services, Medical CSR, HIPAA, Spanish Speaking, French Speaking, English Speaking, Bilingual, Confidential Data, Customer Services, Translation, Compliance, Build Rapport

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About Pgh, PA

Discover exciting job opportunities in the vibrant city of Pittsburgh, Pennsylvania! Nestled in the heart of the Steel City, job seekers can uncover a wealth of growth possibilities in industries like technology, healthcare, education, and more. With its rich history, notorious sports teams like the Pittsburgh Steelers and stunning riverside views from places like Point State Park, Pgh boasts a blend of art galleries such as the Andy Warhol Museum, breathtaking shows at the Benedum Center, delicious local delicacies like Primanti Brothers sandwiches, and a friendly community spirit that makes it an ideal place to advance your career. Explore our listings today and seize the chance to thrive in this dynamic region!