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Bilingual - Credit Assistance Specialist

Tampa, FL

Posted: 12/17/2024 Category: Call Center Job Number: SB -146175

Job Description

A-Line Staffing is now hiring Credit Assistance Specialist in Tampa, FL. The Credit Assistance Specialist would be working for a Fortune 500 company and has career growth potential. This would be full time / 40+ hours per week.

If you are interested in this Credit Assistance Specialist position, please contact Sawyer at sbollitier@alinestaffing.com

Credit Assistance Specialist Compensation

  • The pay for this position is $24 per hour
  • Benefits are available to full-time employees after 90 days of employment
  • A 401(k) with a company match is available for full-time employees with 1 year of service on our eligibility dates

Credit Assistance Specialist Highlights

  • This position is a contract assignment with potential to hire on permanently based upon attendance, performance, and business needs

Credit Assistance Specialist Responsibilities

  • Reaches out to delinquent clients to secure payment and determines reason for delinquency on active or inactive loan, deposit, and credit card accounts
  • Negotiates repayment of outstanding debt that benefits both the client and lender in a positive and professional manner, leveraging tools and resources where applicable
  • Determines the right solution for the client while staying within collections compliance guidelines
  • Demonstrates empathy for the client’s situation using ethical behavior that is consistent with the bank’s code of conduct
  • Achieves quality standards and meets key performance indicators
  • Works an established list of accounts on an automated collections system, auto-dialer, or manual calling and helps mitigate losses

Credit Assistance Specialist Requirements

  • Bilingual- speaks English and Spanish fluently. Will speak Spanish the entire duration of the shift
  • High School Diploma or GED
  • Attendance is mandatory for the first 90 days

If you think this Credit Assistance Specialist position is a good fit for you, please reach out to me - feel free to call, e-mail, or apply to this posting!

Job Requirements

Credit Assistance Specialist Requirements

  • Bilingual- speaks English and Spanish fluently. Will speak Spanish the entire duration of the shift
  • High School Diploma or GED
  • Attendance is mandatory for the first 90 days
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