Bilingual Patient Service Coordinator
Job Description
Bilingual Patient Service Coordinator
Location: Plano, TX 75093
Schedule: Monday – Friday, 8:30 AM – 5:00 PM
Hourly Pay: $21 – $23/hour (based on experience)
Benefits: Health, Dental, Vision, Life Insurance, and short-term disability after 90 days
For more information, please contact Breanna D. directly at bdrollinger@alinestaffing.com
Are you a friendly, organized, and bilingual professional looking to join a supportive healthcare team? We’re looking for a Bilingual Patient Service Coordinator (English/Spanish) who thrives in a fast-paced environment and is passionate about helping patients feel welcome and cared for.
Position Overview:
The Patient Service Coordinator is the first point of contact for patients and their families. This role is responsible for front desk operations including greeting patients, managing appointments, verifying insurance, collecting payments, and ensuring seamless communication between patients and clinical staff.
Key Responsibilities:
- Greet patients and visitors in a professional and welcoming manner
- Schedule, reschedule, and cancel appointments as needed
- Collect co-pays and outstanding balances; provide receipts
- Answer incoming calls, take detailed messages, and direct them appropriately
- Verify and update patient insurance and demographic information
- Maintain patient confidentiality and comply with HIPAA regulations
- Keep the lobby and front desk area clean and organized
- Provide general administrative support to the office and clinical teams
Job Requirements
Requirements:
- Must be bilingual in English and Spanish
- High school diploma or equivalent
- Minimum 18 months of experience in a medical front office setting
- Experience with insurance forms and patient scheduling software
- Proficiency with Microsoft Office (Word, Outlook, Excel)
- Strong communication skills, attention to detail, and ability to multitask
- Customer service focused with a warm, professional demeanor
JOB ID# 150969
Keywords: Patient Service Coordinator, Medical Receptionist, Front Desk Medical Assistant, Medical Office Coordinator, Patient Access Representative, Bilingual Medical Receptionist, Healthcare Administrative Assistant, Appointment Scheduler, Bilingual (English/Spanish), Spanish-speaking, Customer service, Patient communication, Front desk support