Bilingual Patient Services Coordinator (Front Desk)

Plano, TX 75093

Posted: 01/29/2025 Category: Healthcare Job Number: ademoss2849

Job Description

A-Line Staffing Solutions is looking to hire a Bilingual Patient Services Coordinator (Front Desk) for a leading healthcare company. Starting ASAP!

If this position interests you, apply directly to Andrew at ademoss@alinestaffing.com for immediate consideration!

Position: Bilingual Patient Services Coordinator (Front Desk)
Location: Plano, TX

Compensation: $21.00 - $23.00 p/hr (Based on experience and certifications)

Hours: 8am - 5pm cst - M-F , no weekend, no on call, no overtime or major holidays required

What does the Bilingual Patient Services Coordinator do?

As a Bilingual Patient Services Coordinator, you will be the first point of contact for patients and their families, greeting them professionally and ensuring their appointments are scheduled and managed efficiently. You will provide exceptional customer service, assist with administrative tasks, and communicate effectively with both patients and clinical staff in both English and Spanish. You’ll help maintain smooth clinic operations while ensuring accurate and timely patient information.

Responsibilities:

  • Greet and welcome patients and visitors in a professional and friendly manner.
  • Register patients, schedule appointments, and collect necessary paperwork before examinations.
  • Answer and screen incoming calls, direct them to the appropriate personnel, and relay messages.
  • Update patient demographics and insurance information in the system; collect co-pays and balances.
  • Schedule returning appointments, provide appointment details, and ensure all required documentation is completed.
  • Maintain an organized lobby area and manage patient records with confidentiality and accuracy.
  • Ensure compliance with HIPAA laws, confidentiality guidelines, and office procedures.
  • Perform general administrative support tasks like filing charts, managing forms, and ordering supplies.
  • Utilize bilingual skills to assist Spanish-speaking patients and staff.

Requirements:

  • High school diploma or equivalent.
  • Minimum of 18 months of front-office medical receptionist experience, including scheduling software and handling insurance forms.
  • Proficiency with computer systems and Microsoft Office (Outlook, Word, Excel).
  • Bilingual in English and Spanish
  • Ability to adapt to day-to-day challenges and adjust to shifting priorities.
  • Strong work ethic with a commitment to high standards and quality performance.

If you meet these qualifications and are ready to support a healthcare team while delivering excellent patient service in both English and Spanish, we encourage you to apply today!

For immediate consideration, please reach out to Andrew at ademoss@alinestaffing.com.

 

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About Plano, TX

Looking for exciting job opportunities in the Plano, Texas area? Discover your next career move in this vibrant city nestled in the heart of the Lone Star State. Plano offers a perfect blend of urban conveniences and natural beauty, with a booming economy and a welcoming community. With renowned companies calling Plano home, including Toyota and Liberty Mutual, endless growth opportunities await. Explore the thriving arts scene at the ArtCentre of Plano, catch a live performance at the Courtyard Theater, or indulge in the unique flavors of Tex-Mex cuisine at local eateries. With easy access to parks like Arbor Hills Nature Preserve and exciting attractions like Legacy West, Plano gives you a perfect work-life balance. Join us in Plano and unlock a world of possibilities for your career!