Bilingual Support Clerk
Alameda, CA US
Job Description
A-Line Staffing is now hiring Bilingual Support Clerk in Alameda, CA. The Bilingual Support Clerk would be working for a Fortune 500 company and has career growth potential. This would be full time / 40+ hours per week.
If you are interested in this Bilingual Support Clerk position, please contact Brady Czape at bczape@alinestaffing.com or 586-519-9767
Bilingual Support Clerk Compensation
- The pay for this position is $19 – 25/hr
- Benefits are available to full-time employees after 90 days of employment
- A 401(k) with a company match is available for full-time employees with 1 year of service on our eligibility dates
Bilingual Support Clerk Highlights
- This position is a contract assignment with potential to hire on permanently based upon attendance, performance, and business needs
- The required availability for this position is: Days
Bilingual Support Clerk Responsibilities
- Responsible for the daily tracking of incoming member correspondence in the member database and assignment to Member Services Representatives as appropriate for follow up.
- Maintain department miscellaneous filing (paper and electronic) in an organized fashion.
- Communicate effectively in a professional manner with plan partners/vendors.
- Analyze incoming invoices, validate accuracy, and prepare for signature by Member Services Director.
- Coordinate requests for on-site interpreter appointments through third-party vendor. Receive requests from internal staff or external providers, process the requests through the system, manage submissions to ensure requests are processed in a timely manner, monitor system to ensure requests are received and answered.
- Process requests for disenrollment, primarily (but not exclusively) through transfers out of county.
- Coordinate distribution and respond to fulfillment requests of membership materials including welcome packets, EOCs, and Provider Directories. Manage inventory of items through creating packets, ordering, replenishing, maintenance, and usage tracking.
- Copy and distribute departmental information, updates, and memos.
- Provide clerical support for the department including filing, faxing, and copying.
- Prepare standard enrollment, plan material fulfillment, and interpreter reports, and other ad hoc reports. Ensure daily tracking of metrics as needed, and provide monthly dashboard data on the first working day of each month.
Bilingual Support Clerk Requirements
- High School Diploma or GED
- Attendance is mandatory for the first 90 days
- 2 years of administrative or clerical/ data entry related experience
- Experienced managing inventories
If you think this Bilingual Support Clerk position is a good fit for you, please reach out to me - feel free to call, e-mail, or apply to this posting!