Title: Business Analyst V

Location: Lansing, MI (2-days onsite, 3-days remote Hybrid Schedule)

Note: This is a W2 contract role – C2C & 3^rd party candidates WILL NOT be considered

The Business Analyst (BA) supports the planning, development, and implementation of business processes, systems, and projects. The BA works closely with cross-functional teams, including IT, member services, finance, and external stakeholders, to ensure business requirements are met, systems are optimized, and operational goals are achieved. Serving as a liaison between business units and technical teams, this role contributes to the effective and secure delivery of retirement benefits.

Position Duties:

• Business Analysis & Process Improvement:
  • Analyze, document, and validate business processes, system requirements, and interactions related to retirement benefits administration
  • Collaborate with subject matter experts to define and refine business needs for system enhancements, policy changes, and new initiatives
  • Create and maintain comprehensive documentation including requirements, user stories, workflows, and use cases
  • Support solutions design, testing phases (e.g., UAT), and implementation activities
  • Recommend improvements to business processes for increased efficiency and service quality
  • Monitor project deliverables, timelines, and milestones to ensure alignment with business goals
  • Assist in preparing training materials and conducting stakeholder education
  • Conduct gap analysis and assess impact of policy or regulatory changes
  • Provide data analysis and reporting to support compliance, performance tracking, and decision-making
• Security & Compliance Support:
  • Perform tasks in support of internal/external security and standards reviews
  • Conduct security risk assessments and recommend mitigation strategies
  • Assist with the development and maintenance of security documentation (e.g., System Security Plans, Assessment Reports, Authorization Packages)
  • Support security audits by gathering documentation and demonstrating control effectiveness
• Disaster Recovery & Business Continuity Planning:
  • Contribute to the development, documentation, and testing of Disaster Recovery Plans (DRPs) for critical systems
  • Assist in defining recovery time objectives (RTOs) and recovery point objectives (RPOs)
  • Collaborate with business units to develop and maintain Business Continuity Plans (BCPs)
  • Conduct business impact assessments and ensure DRP/BCP strategies align with operational needs
  • Participate in tabletop exercises and simulations to test and validate plans, document and address gaps
  • Ensure DRP/BCP efforts comply with policies, NIST, FISMA, and other applicable standards
• Vulnerability Management:
  • Coordinate and schedule system, application, and network vulnerability scans in collaboration with infrastructure and security teams
  • Analyze scan results, prioritize risks, and support mitigation planning

Required Job Qualifications:

• 7+ years of experience as a Senior Business Analyst or within an equivalent role in a government, retirement system, or financial services environment
• Familiarity with Agile SDLC, process modeling, and system testing methodologies
• Demonstrated experience in business process documentation and cross-functional collaboration
• A minimum of a Bachelor's Degree in Computer Science, Information Systems, or other relevant field

Preferred Job Qualifications:

• Experience with public pension, retirement systems, or pension administration platforms
• Knowledge of state and/or federal retirement-related regulations
• Proficiency in Azure DevOps or comparable tools
• Experience with SQL or similar analytics tools, such as Power BI or advanced MS Excel
• Industry certifications, such as CBAP, PMI-PBA, or equivalent

Note: This is a W2 contract role – C2C & 3^rd party candidates WILL NOT be considered

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