Call Center Pharmacy Technician

Issaquah, WA 98027

Posted: 05/22/2023 Category: Pharmacy Job Number: 300494

Job Description

Call Center Pharmacy Technician openings with a major healthcare company in the Issaquah, WA Area!!!


  • New tech: $18.50/hr
  • Techs with 2+ years experience: $21.50
  • Techs with 5+ years experience: $23.50
  • This does not include the $2/hr premium we give to nationally certified technicians. (so $25.50 for Natl CertifiedLicensed, experienced with 5+ years)

Hours: 7a-6:15p Mon - Fri; 7:45 - 4:15P on Saturdays and you will work about 2 Saturdays per/month with a day off during the week; No Sundays

Call Center Pharmacy Technician job summary:

Inbound Call Center: Order status calls, new customers, Prior Authorizations and more

Call Center Pharmacy Technician job description:

  • Assists mail order pharmacies by answering phone calls from mail order customers
  • Calls include but not limited to general inquiries of using mail order, setting up a web account, prescription requests, and tracking orders
  • Assists the pharmacies by answering customer emails and web chats
  • Updates patient records on multiple systems
  • Prior Authorizations
  • Inbound calls regarding order status


Job Requirements

Call Center Pharmacy Technician requirements:

  • High school graduate or equivalent
  • 3+ years of experience in a Pharmacy setting
  • Washington State Pharmacy Technician License
  • National Certification (CPhT)
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