Call Center Representative

Johnston, RI

Posted: 04/30/2024 Category: Call Center Job Number: SHlaing500020

Job Description

Job Title: Call Center Representative

Pay: $20 an hr | Bi-weekly

Job Type: Onsite in Johnston, RI

Shift Options:

  • Hours and Work Schedule
  • Hours per Week: 40 hours
  • Work Schedule: 330pm-12am
  • Must work 1 weekend day

Call Center Representative Overview:

  • Able to think fast, find answers, and respond quickly to customer issues, all with a polite, empathic, and professional voice and manner
  • Answer and manage incoming calls
  • Ability to memorize, recall, or research answers quickly
  • Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience
  • Ability to learn and follow all customer service procedures and policies
  • Strive to meet and go above personal and team targets, goals, and quotas
  • Aim for customer resolution
  • Record, organize and file customer interactions and profile/account changes
  • Need to be on Camera during Training and Meetings.

Call Center Representative Qualifications:

  • Call Center experience preferred.

Call Center Representative Benefits:

  • Benefits are available to full-time employees after 90 days of employment and include health, optical, dental, life, and short-term disability insurance.
  • A 401(k) with a company match is available for full-time employees with 1 year of service on our eligibility dates.

How to Apply:

If you are interested in this position, please apply OR submit your resume to:

Saw Hlaing | | 412-790-5425

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About Johnston, RI

Ready to take your career to the next level? Explore exciting job opportunities in the vibrant area surrounding Johnston, Rhode Island! Known for its rich history, picturesque landscapes, and thriving job market, Johnston offers a unique blend of urban amenities and suburban charm. With easy access to attractions like WaterFire in nearby Providence, the renowned art galleries at the Rhode Island School of Design, and the delectable local cuisine found on Federal Hill, Johnston provides a perfect balance of work and play. Don't miss out on the chance to join this dynamic community and grow your career in this enchanting region. Browse our listings now and discover your next career opportunity in Johnston, Rhode Island!