A-Line is now hiring a Case Manager. Case Manager in would be working for a Fortune 500 company and has career growth potential. This would be full time / 40+ hours per week.

If you are interested in this Case Manager position, please contact Mia Garrett at Mgarrett@alinestaffing.com  or 586-422-1209.

Case Manager Compensation

• The pay for this position is $24/hour

Case Manager Highlights

• Direct Hire opportunity
• Assigned 8-hour shift: Monday – Friday, 7:00 am – 7:00 pm

Case Manager Responsibilities

• Assist patients/caregivers as appropriate to function as a patient advocate, educator, and single point of contact for patients, and caregivers.
• Field incoming phone calls from patients, caregivers, and providers; triage calls and route to the appropriate team for further action if applicable.
• Provide scripted information on how patients can access reliable sources of information through various resources available.
• Assess patient’s needs upon initial welcome call and through navigation, matching the patient’s needs with appropriate resources and support within program offerings.
• Provide newly registered patients with a welcome call including patient support materials and resources.
• Adhere to all appropriate compliance standards outlined in business rules, policies, and SOPs.
• Assess patient barriers based on SDOH which include factors such as, but not limited to, socioeconomic status, education, housing, transportation, food, physical environment, employment, and social support networks, as well as access to health care. Refer patients to aligned resources within program service offerings.
• Identify patients closest SDOH resource outlet and assist in scheduling to obtain available resources

Case Manager Requirements

• One year pharmacy technician experience
• Prior authorization experience
• High School Diploma or GED
• Current MO pharmacy technician registration in good standing, or eligible to obtain
• Basic math calculation skills
• Punctual and reliable
• Ability to work a flexible schedule
• Ability to adapt and develop new skills as needed

Case Manager Preferred Qualifications

• Data entry experience
• Call center experience

If you think this Case Manager position is a good fit for you, please reach out to me - feel free to call, e-mail, or apply to this posting!

Mia Garrett – Recruiting Assistant

Mgarrett@alinestaffing.com or 586-422-1209

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