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Title: Change Management Consultant

Location: Dublin, OH (Position is open to Fully Remote candidates)

Note: this is a W2 contract position; C2C, 1099, & 3^rd party candidates WILL NOT be considered

The Change Management Consultant will support business analysis and program enablement / change management needs for an IT program migrating business teams to a new enterprise content management platform. they’ll help shape the onboarding approach for a new team, and support enablement and change management as this project and its parent project scale.

Position Responsibilities:

• Plan and facilitate discovery with business teams and the vendor (interviews/workshops)
• Document current state processes (practical L2/L3 and flow diagrams), roles, and handoffs; identify pain points and risks
• Translate needs into clear requirements and process documentation (e.g., approvals, boundaries of responsibility, reporting/dashboard needs, integrations)
• Partner with the vendor to validate feasibility and shape configuration/onboarding recommendations; map requirements and pain points to platform capabilities
• Create executive-ready readouts that support phased onboarding, timelines, communications and OCM plans
• Track action items, decisions, and next steps; follow-up to closure
• Support post-discovery enablement/change management needs and additional content platform initiatives, as assigned
• Handle additional business analysis or change management tasks, as assigned

Position Qualifications:

• 5+ years supporting large, complex projects in fast-paced environments with tight deadlines
• 5+ years in OCM and/or business analysis roles
• Experience creating stakeholder communications (email, presentations, SharePoint, Viva Engage, documentation)
• Strong facilitation experience with ability to deliver results and drive productive working sessions
• Experience working iteratively in Agile environments
• Experience managing deliverables with multiple reviewers and navigating conflicting feedback
• Familiar with planning/tracking tools (Outlook, Jira, Excel, SharePoint, Lucid)
• Familiar with generative AI tools to accelerate deliverable creation
• Technical expertise with OpenText, SAP Ariba, and/or ServiceNow preferred
• Experience in procurement, contracts, vendor management, and/or legal-adjacent workflows preferred
• Experience authoring requirements in Jira preferred
• Agile and adaptable; comfortable with ambiguity and shifting priorities
• Reliable and accountable; meets commitments and deadlines
• Organized multitasker; manages multiple workstreams, calendars, and deliverables
• Clear communicator and facilitator; aligns stakeholders with competing needs
• Strong written communication skills; able to convey important information tailored to multiple audiences and personas
• Proactive and detail-oriented; identifies surfaces risks, gaps, and dependencies early on
• Efficient and quality-focused; incorporates feedback quickly
• Curious and growth-oriented; learns new tools and processes quickly
• Positive,collaborative, solution-oriented mindset
• A minimum of a Bachelor’s Degree in Information Technology, Business, or other related field

Note: this is a W2 contract position; C2C, 1099, & 3 ^rd party candidates WILL NOT be considered

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