Collections Clerk - Banking

Johnston, RI

Posted: 03/08/2023

Job Description

A-Line Staffing is now hiring Collections Recovery / Credit Analyst in Johnston RI!! The Position would be working for a great company and has career growth potential.

This would be full time / 40+ hours per week. - Must be flexible/available to work any 8 hour shift with shift availability at 8am – 5pm / 10am – 7pm or 11am – 9pm

Pay Rate: 22.00 Per hour


Benefits are available to full-time employees after 90 days of employment and include health, optical, dental, life, and short-term disability insurance

  • A 401(k) with a company match is available for full-time employees with 1 year of service on our eligibility dates


  • This position is a contract assignment with potential to hire on permanently based upon attendance, performance, and business needs
  • The required availability for this shift ranges from 8am – 5pm / 10am – 7pm / 11am – 9pm
  • Must be flexible with shift availability


• Collect payments on predefined accounts through problem resolution, servicing and negotiation techniques.
• Adhere to policy and compliance guidelines regarding security of customer information. Includes Citizens, local, state and federal laws.
• Adhere to system documentation, policies and procedures to ensure accurate operational reporting.
• Review account status, advise customer of current status, and request additional information as needed on inbound / outbound calls.
• Ability to consistently and proficiently negotiate payments on accounts within all level stages of delinquency within one line of business.
• Ensure operational goals are met as set by department standards.
• Achieve a quality score as set by department standards.
• Adheres to provided schedule.
• Determine account status based on system of record.


Job Requirements


  • High School Diploma or GED / Associates Preferred
  • Attendance is mandatory for the first 90 days
  • Knowledge of Fair Debt Collection practices
  • Practices flexibility to adapt to changing business needs and requirements with a consistent, positive attitude

If you think this Collections Specialist / Credit Analyst position is a good fit for you, please reach out to me - feel free to call, e-mail, or apply to this posting! – Kyle Gregory

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