Collections Clerk - Banking
Johnston, RI US
A-Line Staffing is now hiring Collections Recovery / Credit Analyst in Johnston RI!! The Position would be working for a great company and has career growth potential.
This would be full time / 40+ hours per week. - Must be flexible/available to work any 8 hour shift with shift availability at 8am – 5pm / 10am – 7pm or 11am – 9pm
Pay Rate: 22.00 Per hour
Benefits are available to full-time employees after 90 days of employment and include health, optical, dental, life, and short-term disability insurance
- A 401(k) with a company match is available for full-time employees with 1 year of service on our eligibility dates
- This position is a contract assignment with potential to hire on permanently based upon attendance, performance, and business needs
- The required availability for this shift ranges from 8am – 5pm / 10am – 7pm / 11am – 9pm
- Must be flexible with shift availability
• Collect payments on predefined accounts through problem resolution, servicing and negotiation techniques.
• Adhere to policy and compliance guidelines regarding security of customer information. Includes Citizens, local, state and federal laws.
• Adhere to system documentation, policies and procedures to ensure accurate operational reporting.
• Review account status, advise customer of current status, and request additional information as needed on inbound / outbound calls.
• Ability to consistently and proficiently negotiate payments on accounts within all level stages of delinquency within one line of business.
• Ensure operational goals are met as set by department standards.
• Achieve a quality score as set by department standards.
• Adheres to provided schedule.
• Determine account status based on system of record.
- High School Diploma or GED / Associates Preferred
- Attendance is mandatory for the first 90 days
- Knowledge of Fair Debt Collection practices
- Practices flexibility to adapt to changing business needs and requirements with a consistent, positive attitude
If you think this Collections Specialist / Credit Analyst position is a good fit for you, please reach out to me - feel free to call, e-mail, or apply to this posting! – Kyle Gregory