Contract Operations Coordinator
Job Description
Contract Operations Coordinator – Tempe, AZ
Pay: $32.00/hour
Location: Tempe, AZ 85281
Schedule: Monday–Friday | 8:00 AM – 4:00 PM Pacific Time
Pay Rate: $32.00 per hour
Interview Process: Microsoft Teams
We are hiring a Contract Operations Coordinator to support commercial contract execution, pricing activation, customer setup, and operational processes for a leading healthcare organization. This role is ideal for candidates with experience in contract coordination, pricing support, customer account maintenance, commercial operations, reporting tools, and cross-functional collaboration.
In this position, you will support letters of commitment (LOCs), customer setup and maintenance (CS&M), GPO transitions, local contracts, pricing activation, and contract execution activities across multiple U.S. business segments. The ideal candidate is highly organized, detail-oriented, analytical, and comfortable managing multiple priorities in a fast-paced environment.
Key Responsibilities
Contract Operations & Pricing Support
- Coordinate letters of commitment (LOC), customer setup and maintenance (CS&M), GPO transitions, and local contract activities for new and renewal agreements
- Support pricing activation, contract implementation, membership updates, and account maintenance activities
- Assist with contract-related documentation, pricing setup, and operational workflows to ensure timely and accurate execution
- Maintain accurate records and centralized documentation related to pricing, contracts, and membership updates
Cross-Functional Coordination
- Serve as a point of contact for internal and external inquiries related to pricing activation, contract execution, and membership updates
- Collaborate with distributors, GPOs, sales teams, commercial operations teams, and customers to resolve issues and support execution
- Participate in meetings and stakeholder discussions to support contract and pricing accuracy
- Coordinate with cross-functional teams to ensure alignment on timelines, pricing, and operational updates
Reporting, Data & Process Support
- Utilize Excel, Power BI, SAP BI, QlikView, and reporting tools to support reporting, research, and operational tracking
- Review data and identify discrepancies related to pricing, contracts, and membership activity
- Support KPI tracking, reporting needs, and process improvements to increase operational efficiency
- Assist with automation, reporting enhancements, and workflow improvements
ERP & Account Maintenance
- Support account additions, removals, pricing updates, and contract changes across ERP systems
- Assist with contract loading, testing, and validation processes
- Support reporting and updates related to GPO transitions and local agreement maintenance
Required Qualifications
- Bachelor’s degree (BA/BS) or equivalent professional experience required
- 1–3 years of experience in contract operations, contract coordination, commercial operations, pricing support, customer setup, or related business operations experience
- Strong Excel skills, including working with large datasets and reporting
- Experience with Power BI, SAP BI, QlikView, or similar reporting/data visualization tools
- Strong organizational, analytical, and problem-solving skills
- Excellent written and verbal communication skills
- Ability to manage multiple priorities and work effectively in a fast-paced environment
Preferred Qualifications
- Experience with ERP systems such as SAP, Vistex, or JDE
- Experience supporting commercial contracts, pricing activation, GPO transitions, customer setup, or membership maintenance
- Healthcare, medical device, distribution, or regulated industry experience preferred
Top Skills / Keywords
Contract Operations Coordinator, Contract Coordinator, Commercial Operations, Pricing Support, Contract Management, Customer Setup, Pricing Activation, ERP Systems, Excel, Power BI, SAP BI, QlikView, SAP, Vistex, JDE, GPO, Business Operations, Reporting, Process Improvement, Healthcare Operations
Why Apply?
- $32.00/hour pay rate
- Stable Monday–Friday schedule (8:00 AM – 4:00 PM Pacific)
- Opportunity to support high-impact operational and contract execution activities
- Collaborative, cross-functional environment with growth potential