Healthcare Customer Service Representative

Morris Plains, NJ

Posted: 09/14/2023 Category: Healthcare Job Number: SHlaing22

Job Description

A-Line Staffing is now hiring a Customer Service Representative in Morris Plains, NJ. The Customer Service Representative would be working for a Fortune 500 company and has career growth potential. This would be full time / 40+ hours per week.

If you are interested in this Customer Service Representative position, please contact me at or call me at 412-790-5425

Customer Service Representative Compensation

  • The pay for this position is $17.00 per hour
  • Benefits are available to full-time employees after 90 days of employment
  • A 401(k) with a company match is available for full-time employees with 1 year of service on our eligibility dates

Customer Service Representative Highlights

  • This position is a contract assignment with potential to hire on permanently based upon attendance, performance, and business needs.

Customer Service Representative Responsibilities

  • Answer incoming calls, look up patients account numbers, follow-up representative for Coordination of Benefits Department.
  • Fax insurance information to Insurance Company.
  • Input insurance information from patients.
  • Applied insurance information when scanned into the systems.
  • Photo copy insurance information to be scanned.
  • Request Medical Records, mail out patients bills when requested.

Job Requirements

Customer Service Representative Requirements

  • Minimum 1 year experience taking in bound/out bound customer calls. 
  • 1 year prior claims and or customer service experience preferred. 
  • Prior experience in the healthcare or managed care industry preferred. 
  • Minimum 45 wpm typing skill preferred. 
  • Excellent judgement and decision making skills in dealing with customer complaints and sensitive requests required.

If you think this Customer Service Representative position is a good fit for you, please reach out to me - feel free to call, e-mail, or apply to this posting!

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