A-Line Staffing is now hiring a Customer Order Management Specialist in San Antonio, TX 78249. This position is a full-time opportunity offering a competitive pay rate and potential for career growth within a dynamic and fast-paced environment.

If interested, please send your resume to LKOPASZ@ALINESTAFFING.com

Customer Order Management Specialist Compensation

• The pay for this position is $25.00 per hour
• Schedule:
  • Monday – Friday; 8:00 AM – 5:00 PM CT with a 1-hour lunch
  • Hybrid position: Tuesday – Thursday onsite, Monday & Friday remote
• Work Arrangement: Hybrid with flexibility to work from the office or remotely based on preference.

Customer Order Management Specialist Highlights

• This is a contract assignment with potential to be hired permanently based on performance, attendance, and business needs.
• Work environment: Collaborative team focused on ensuring efficient and accurate order management in the supply chain process.
• Opportunity to work with leading industry professionals in a growing field, particularly in the healthcare and medical supply chain sector.

Customer Order Management Specialist Responsibilities

• Order Processing: Ensure accurate order fulfillment by working with distribution centers, managing discrepancies, and maintaining data in ERP systems.
• Customer Support: Professionally handle all customer inquiries, ensuring accurate and timely responses to order issues and requests.
• Logistics Coordination: Work with internal and external stakeholders to support on-time deliveries and resolve any shipping discrepancies.
• ERP System Management: Input, modify, and manage orders in ERP systems, ensuring compliance with service level agreements and regional requirements.
• Continuous Improvement: Identify areas for process improvement, and work to enhance service levels and operational efficiency.
• Incident Resolution: Address and escalate any significant order-related issues to the appropriate management levels.

Customer Order Management Specialist Requirements

• Minimum of 1 year of experience with ERP systems.
• Minimum of 2 years’ experience in a similar role (export, logistics, order management, customer service).
• Minimum of 2 years’ prior experience in a related industry, such as medical device, healthcare supply chain, or pharmaceutical.
• Proficiency in Microsoft Office, with experience in MS Word, Teams, PowerPoint, Outlook, and Excel.
• Strong communication skills, both written and verbal, with a focus on customer service and building relationships.
• Ability to manage multiple tasks simultaneously and work efficiently in a fast-paced environment.
• Attention to detail and ability to prioritize tasks to meet deadlines.

Customer Order Management Specialist Preferred Qualifications

• Prior experience in the medical device, pharmaceutical, or healthcare supply chain industries is preferred.
• Advanced Microsoft Excel skills are a plus.
• Experience with logistics, export management, and order fulfillment processes is highly desirable.

How to Apply

If you think this Customer Order Management Specialist position is a good fit for you, please send your resume to LKOPASZ@ALINESTAFFING.com Feel free to reach out with any questions or to learn more about the role