Inbound Call Representative (Banking)

Johnston, RI

Posted: 02/25/2023 Category: Call Center

Job Description

A-Line Staffing is now hiring Consumer Leading Service Advisor in Johnston RI!! The Position would be working for a great company and has career growth potential.

This would be full time / 40+ hours per week. - Must be available to work any 8 hour shift between 11am and 10pm

Pay Rate: 20.00 Per hour


Benefits are available to full-time employees after 90 days of employment and include health, optical, dental, life, and short-term disability insurance

  • A 401(k) with a company match is available for full-time employees with 1 year of service on our eligibility dates


  • This position is a contract assignment with the potential to hire permanently based on attendance, performance, and business needs
  • The required availability for this position is Mid Afternoon start time Must work 1 weekend day


  • Able to think fast find answers and respond quickly to customer issues all with a polite empathic and professional voice and manner
  • Answer and manage incoming calls
  • Ability to memorize recall or research answers quickly
  • Excellent customer care and focus ability to assess customers’ needs and provide the correct answer path troubleshooting or method for a positive customer experience
  • Ability to learn and follow all customer service procedures and policies
  • Strive to meet and go above personal and team targets goals and quotas
  • Aim for customer resolution bull Record organize and file customer interactions and profile/account changes

Job Requirements


  • High School Diploma or GED
  • Attendance is mandatory for the first 90 days
  • 1 year minimum of call representative or phone work preferred

If you think this Consumer Leading Service Advisor position is a good fit for you, please reach out to me - feel free to call, e-mail, or apply to this posting! – Kyle Gregory

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