Inside Telesales Representative - C1

Dallas, TX 75247

Posted: 10/01/2019 Category: Healthcare Job Number: 32765


Monday-Friday 8am-5pm


Essential Functions
  • Generates outbound Medicare lead calls to set appointments for internal sales.
  • Understands sales environments and high energy levels of monthly quotas and production.
  • Organizes and prioritizes leads for optimum outcomes.
  • Coordinates the direct mailing of materials to prospects for the Medicare line of business.
  • Maintains all lead lists and documentation of lead outreach and status.
  • Promotes lead alignment initiatives for Medicare and DDD membership.
  • Assists with monitoring all 1-800 lines of incoming marketing calls for all marketing lines of business (AHCCCS, Medicare and DDD).
  • Assists as an internal point of contact for all sales agents needing assistance with information regarding potential members while out in the field.
  • Understands and maintains familiarity with Medicare and AHCCCS (Medicaid) guidelines, marketing trends, and terminology.
  • Ensures consistent and effective coordination of efforts through Outlook, MHC, MARx, and AHCCCS Online for communication of both the Marketing and Sales teams as well as cross-divisional departmental communications.

  • High School or GED Required
  • An Associate' s Degree in a related field Preferred
  • 2+ years of experience in outbound sales or customer service or call center Required
  • Possession of a state health license or the ability to obtain within 90 days Required Other Medicare Sales Certification Required

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