Insurance Verification Representative

Charlotte, NC | Fully Remote

Posted: 06/23/2025 Category: Health Care Job Number: AB712349

Job Description

NOW HIRING: Insurance Verification Representative
Location: 100% Remote in USA (except AK, HI, NM, WY, ID, MT, SD, ND, VT, DE)
Pay Rate: $20.00/hour
Schedule: Full-Time | Monday–Friday, 8:00 AM–5:00 PM CST
Start Date: September 8, 2025

JOB OVERVIEW:
Join a growing team that helps patients get the medications they need—faster and easier. As a Remote Insurance Verification Representative, you’ll assist patients through the full process of insurance approvals, medication access, and support—all from the comfort of your home. If you're organized, a strong communicator, and love helping others, this is the role for you.

JOB SUMMARY:

  • Support patients from start to finish to ensure timely access to care
  • Work closely with doctors, specialty pharmacies, and insurance companies
  • Perform benefit verifications, prior authorizations, and appeals
  • Help patients understand insurance coverage and out-of-pocket costs
  • Handle billing, claims, and reimbursement questions
  • Answer incoming calls from patients and healthcare providers
  • Review and enter paperwork accurately
  • Resolve issues efficiently and professionally

QUALIFICATIONS:

  • 2–4 years of experience in customer service, patient support, or healthcare
  • Experience working for a health plan or specialty pharmacy is highly preferred
  • Prior experience with PBM (Pharmacy Benefit Management), benefit verifications, prior authorizations, billing/reimbursement, or claims is strongly desired
  • High school diploma or GED required
  • Knowledge of Medicare, Medicaid, and commercial insurance
  • Friendly and patient communication skills
  • Strong computer skills (Microsoft Office, data entry)

Training Details:

  • Mandatory Virtual Training: Monday–Friday, 8:00 AM–5:00 PM CST
  • Start Date: September 8, 2025
  • 100% attendance required — no pre-planned time off accepted during training

HIGHLIGHTS:

  • 100% remote — work from home
  • Join a mission-driven team that makes a difference
  • Meaningful work helping people access life-changing therapies

Apply Now Or Contact Recruiter!
Take the next step in your healthcare support career—apply today to help patients get the care they need, when they need it.

Alliston Brown | 586-710-7944 | alliston@alinestaffing.com

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