LTSS Service Care Manager - J01031
Job Description
A-Line Staffing is now hiring a LTSS Field Case Manager in the Jacksonville/Wilmington, North Carolina areas. The LTSS Field Case Manager would be working for a Major Fortune 500 Company and has career growth potential.
LTSS Field Case Manager Highlights:
• Schedule: Monday–Friday, 8:00 AM – 5:00 PM EST
• Pay Range: $36-42 (Hourly), plus mileage reimbursement (71 cents per mile)
• Remote with Field Work:
- 1–2 remote/admin days per week
- 3–4 days in the field conducting member visits
• Travel: Up to 80% (mileage and lodging reimbursed if needed)
• Coverage Radius: Up to 2.5–2.75 hours one-way from home residence
• Quarterly in-person team meetings/training in Raleigh, Durham, or Charlotte (will only go to closest office for meetings/trainings)
LTSS Field Case Manager Responsibilities:
• Manage a caseload of members requiring Long-Term Services and Supports (LTSS)
• Conduct monthly and quarterly member outreach (in-person and telephonic)
• Perform comprehensive member assessments and document care plans
• Coordinate with caregivers, providers, and interdisciplinary teams
• Monitor service delivery to ensure no gaps in care
• Authorize and coordinate referrals for services
• Identify deficiencies in care plans and implement corrective actions
• Assist with discharge planning and coordination of acute and long-term care
• Support members with complaints and appeals resolution
• Collaborate with physicians, discharge planners, and community resources
LTSS Field Case Manager Qualifications:
Required:
• Bachelor’s Degree
• Active RN and/or LCSW/LCSW-A/BSN/ADN
• 2–4+ years of physical health care management experience (hospital CM, utilization management, home health)
• Valid driver’s license
• Strong case management and care planning experience
Strong technical skills (Microsoft Office, EMR systems)
Bedside care management experience
Preferred:
• 4–6+ years of experience in healthcare management
• Background in hospital case management, home health, or discharge planning
• Experience in community health/member-facing roles
• Familiarity with electronic medical records (EMR) systems
• Proficiency in Microsoft Office
Disqualifiers:
• Psych-only experience (e.g., counseling without physical health background)
• New graduates without hands-on experience
• Experience limited to nursing homes or rehab facilities
If you are interested in this LTSS Field Case Manager position, please apply to this posting with Luke H. at A-Line!