Job Title: MSP Program Specialist

Location: Onsite – Deerfield, IL
Pay Rate: $26–$29 per hour
Schedule: Monday – Friday, 8:00 AM – 5:00 PM
Employment Type: Contract, Temp-to-Hire Eligible (after 90 days)
Pre-Employment Screenings: Required

Position Overview

A-Line Staffing is seeking an organized and client-focused MSP Program Specialist to support contingent workforce operations for a major corporate client in Deerfield, IL. This role is ideal for individuals with experience in staffing, MSP programs, vendor management, or recruiting operations. You'll serve as a key liaison between hiring managers, suppliers, and program stakeholders—ensuring smooth service delivery and issue resolution.

This is an onsite, full-time role with temp-to-hire potential after 90 days.

Key Responsibilities

• Manage daily Contingent Workforce Services (CWS) operations for an assigned client program.

• Prioritize requisitions, resolve service-related issues, and ensure timely fulfillment and program success.

• Build and maintain strong relationships with client hiring managers, acting as a trusted point of contact.

• Oversee sub-vendor/supplier engagement to ensure placement quality and customer satisfaction.

• Communicate regularly with stakeholders to support requisition flow, program alignment, and compliance with SLAs.

• Ensure all operations comply with client processes, VMS platform standards, and contract terms.

• Escalate and resolve daily challenges with contractors and subcontractors in collaboration with internal and external teams.

Required Qualifications

• 3+ years of experience in staffing, MSP support, or recruiting coordination.

• At least 18 months of direct staffing/recruiting experience, with 6+ months in client/account support or vendor coordination.

• Proficiency or familiarity with Vendor Management Systems (VMS) such as Fieldglass, Beeline, or Econometrix.

• Strong interpersonal skills with an ability to manage client relationships professionally and proactively.

• Must be able to work onsite in Deerfield, IL.

Education

• Required: Bachelor's degree in Business, HR, or related field—or equivalent experience.

• Preferred: Background in staffing operations, HR coordination, or program support.

Preferred Qualifications

• Prior experience working with an MSP (Managed Service Provider) or staffing agency.

• Experience supporting new account launches or high-volume workforce programs.

• Proven ability to deliver on Service Level Agreements (SLAs) and program KPIs.

• Excellent organization, communication, and problem-solving skills.

Additional Notes

• All candidates must pass pre-employment screenings prior to starting.

• This is a great opportunity for HR, staffing, or recruiting professionals looking to gain experience in enterprise-level workforce management with potential for long-term employment.

If you think you'd be a good fit, apply today!