Medicaid Call Center Representative

San Antonio, TX

Posted: 05/22/2023 Category: Healthcare Job Number: Smanzella119

Job Description

A-Line Staffing is hiring a Full-Time Medicaid Call Center Representative in Texas! The Medicaid Call Center Representative would be working for a Fortune 500 company and has career growth potential. This would be full time / 40 hours per week. Apply to this posting for consideration with Silvana M. at A-Line!!

 

Medicaid Call Center Representative Compensation:

  • $17-$19/hr dependent on experience

Highlights:

  • The required availability for this position is Monday-Friday 8:00am-5pm
  • Remote Texas, computer equipment is provided must have reliable internet at home
  • Benefits are available to full-time employees after 90 days of employment
  • A 401(k) with a company match is available for full-time employees with 1 year of service on our eligibility dates

Medicaid Call Center Representative Job Responsibilities:

  • These positions work in a Call Center setting where the contractors are on a phone queue

  • Day to Day responsibilities: Inbound call center, assist and educate Medicaid members on benefits and Services such as PCP Changes, ID Cards and Coordinate transportation and other services.

Describe the performance expectations/metrics for this individual and their team:

  • Adherence – 93% or above
  • Quality – 94% or above

Medicaid Call Center Representative Required Qualifications/Experience:

  • MUST PASS DFPS BACKGROUND CHECK.
  • Medical-Long Term Services and Supports Background, Working with the STAR+PLUS or STAR Kids and foster care (STAR Health) population.
  • MCO Medicaid STAR+PLUS or STAR Kids or STAR Health insurance knowledge
  • Call center experience is a must; worker is expected to be on the phones for the shift and will need to follow their schedule timely

Preferred Skills/Experience:

  • Bachelor in Social Work

Why Apply:

  • Full benefits available after 90 days: Medical, Dental, Vision, Life, Short-term Disability
  • GREAT Hours! Monday through Friday, 40 hours per week, No Weekends
  • Competitive Pay Rate!

Silvana Manzella – Apply directly for consideration!

Job Requirements

Medicaid Call Center Representative Required Qualifications/Experience:

  • MUST PASS DFPS BACKGROUND CHECK.
  • Medical-Long Term Services and Supports Background, Working with the STAR+PLUS or STAR Kids and foster care (STAR Health) population.
  • MCO Medicaid STAR+PLUS or STAR Kids or STAR Health insurance knowledge
  • Call center experience is a must; worker is expected to be on the phones for the shift and will need to follow their schedule timely
Apply Online
Apply with LinkedIn Apply with Facebook Apply with Twitter

Send an email reminder to:

Share This Job:

Related Jobs:

Login to save this search and get notified of similar positions.