A-Line Staffing is hiring a Full-Time Medicaid Call Center Representative in Texas! The Medicaid Call Center Representative would be working for a Fortune 500 company and has career growth potential. This would be full time / 40 hours per week. Apply to this posting for consideration with Silvana M. at A-Line!!

Medicaid Call Center Representative Compensation:

• $17-$19/hr dependent on experience

Highlights:

• The required availability for this position is Monday-Friday 8:00am-5pm
• Remote Texas, computer equipment is provided must have reliable internet at home
• Benefits are available to full-time employees after 90 days of employment
• A 401(k) with a company match is available for full-time employees with 1 year of service on our eligibility dates

Medicaid Call Center Representative Job Responsibilities:

• These positions work in a Call Center setting where the contractors are on a phone queue

• Day to Day responsibilities: Inbound call center, assist and educate Medicaid members on benefits and Services such as PCP Changes, ID Cards and Coordinate transportation and other services.

Describe the performance expectations/metrics for this individual and their team:

• Adherence – 93% or above
• Quality – 94% or above

Medicaid Call Center Representative Required Qualifications/Experience:

• MUST PASS DFPS BACKGROUND CHECK.
• Medical-Long Term Services and Supports Background, Working with the STAR+PLUS or STAR Kids and foster care (STAR Health) population.
• MCO Medicaid STAR+PLUS or STAR Kids or STAR Health insurance knowledge
• Call center experience is a must; worker is expected to be on the phones for the shift and will need to follow their schedule timely

Preferred Skills/Experience:

• Bachelor in Social Work

Why Apply:

• Full benefits available after 90 days: Medical, Dental, Vision, Life, Short-term Disability
• GREAT Hours! Monday through Friday, 40 hours per week, No Weekends
• Competitive Pay Rate!

Silvana Manzella – Apply directly for consideration!

Medicaid Call Center Representative Required Qualifications/Experience:

• MUST PASS DFPS BACKGROUND CHECK.
• Medical-Long Term Services and Supports Background, Working with the STAR+PLUS or STAR Kids and foster care (STAR Health) population.
• MCO Medicaid STAR+PLUS or STAR Kids or STAR Health insurance knowledge
• Call center experience is a must; worker is expected to be on the phones for the shift and will need to follow their schedule timely