Medical Front Office Specialist
4370 Medical Arts Dr Suite 100 Flower Mound, TX 75028 US
Job Description
Seth Klein with A-Line Staffing is now hiring a Medical Front Office Specialist in Flower Mound, TX . The Medical Front Desk Receptionist would be working for a Fortune 500 company and has career growth potential. This would be full time / 40+ hours per week.
Medical Front Office Specialist Compensation
- The pay for this position is between $19.00 and $21.00 per hour
- Benefits are available to full-time employees after 90 days of employment and include health, optical, dental, life, and short-term disability insurance
- A 401(k) with a company match is available for full-time employees with 1 year of service on our eligibility dates
Medical Front Office Specialist Highlights
- This position is a Contract to Hire position
- The required availability for this position is Monday through Friday 8:00am to 5:00pm
The Medical Front Office Specialist professionally greets and welcomes patients and their friends/family. Registers and schedules appointments for patients in an efficient and timely manner. Answers, screens, and directs all incoming calls to appropriate personnel relaying messages between patients and clinical staff.
The essential duties and responsibilities as a Medical Front Office Specialist:
- Greets patients and visitors to the clinic in a prompt, courteous and professional manner. Checks in patients and informs clinical staff of patient arrival.
- Provides and explains paperwork for the patient to complete prior to examination. Collects, proofs for completeness, and files patient forms. Updates demographics and insurance information in the system. Collects co-pays and balances; provides receipt.
- Answers, screens, and responds to routine questions, routes to appropriate personnel, or take thorough messages. Pages clinic personnel as appropriate. Communicates messages in an accurate and timely manner according to procedures.
- Checks patients out after examination. Schedules returning appointments in accordance with physician and/or office guidelines. Provides patients with appointment details such as time, location, directions, instruction sheets, and other details.
- Records patient cancellations and missed appointments; reschedules appointments. Notifies appropriate staff of the cancellation and makes note in patient chart.
- Provides general administrative support by filing charts and forms. Maintains lobby area in a neat and orderly manner. Maintains a legible supply of forms and appropriate office supplies required for daily activities.
- Adheres to confidentiality, state, federal, and HIPPA laws and guidelines with regards to patient’s records.
- Other duties as requested or assigned. May type memos and forms. No more than five high level duties
The ideal candidate for the Medical Front Office Specialist will have the following background and experience:
- High school diploma or equivalent required.
- Some receptionist or office experience preferred.
- Proficiency with computer systems and Microsoft (Outlook, Office Word, and Excel) required.
- Must successfully complete required e-learning courses within 90 days of occupying position.
- Demonstrates Adaptability: Handles day to day work challenges confidently; is willing and able to adjust to multiple demands, shifting priorities; demonstrates flexibility.
- Shows Work Commitment: Sets high standards of performance and works efficiently to achieve them.
- Commits to Quality: Emphasizes the need to deliver quality products and/or services