Medical Office Front Desk

Plano, TX

Posted: 01/20/2023 Category: Other Area(s) Job Number: KS102726

Job Description

Job Title: Medical Front Office

Location: Plano TX

Hours: Day Shift

Pay: 20.00

Scheduled Pay: Bi- Weekly

Benefits: Health, Dental, Vision, Life Insurance, and Short term disability after 90 days

Responsibilities:

  • Answers all incoming calls; assesses callers’ needs and directs to appropriate personnel. Pages clinic personnel as appropriate.  Obtains and communicates messages in an accurate and timely manner.
  • Schedules new patients, patient referrals and returning patients in computer system in accordance with physician and/or office guidelines. For new and or referred patients, sets up in system with appropriate documentation and coding. Cancels/reschedules appointments according to physician schedule changes; notifies appropriate clinic personnel.
  • Obtains and enters all insurance authorization, and correspondence relating to referrals in patients charts and/or electronic medical records (EMR).
  • Collects co-pays, deductible and other out of pocket amounts at time of visit.
  • Maintains primary office scheduling template containing physician meetings, satellite schedule, rounding and call coverage.
  • Arranges for patients to have financial counseling as needed.
  • Demonstrates an understanding of patient confidentiality to protect the patient and clinic/practice.
  • Follows policies and procedures to contribute to the efficiency of the front office. Covers for other front office functions as requested.

Requirements

  • High school diploma or equivalent required.
  • Must be Bilingual in English and Spanish
  • Requires 0.5-3 years’ experience preferably in a medical office setting.
  • Knowledge of medical terminology and coding.
  • Must have excellent communication skills, written and verbal.
  • Proficiency in Microsoft Office (Outlook, Word, Excel) required

 

Please Contact: 

Robin Thomas
Staffing Manager
(586) 232-9016  Direct

 

Keywords: Medical Office, Medical Office Assistant, Medical Term, Scheduler

 

Job Requirements

Requirements

  • High school diploma or equivalent required.
  • Must be Bilingual in English and Spanish
  • Requires 0.5-3 years’ experience preferably in a medical office setting.
  • Knowledge of medical terminology and coding.
  • Must have excellent communication skills, written and verbal.
  • Proficiency in Microsoft Office (Outlook, Word, Excel) required
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