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Location
Plantation, Fl

Hours
8-4:30/5PM

Position Overview
We are seeking an experienced Front Desk Scheduler to support a busy medical office environment. This role is responsible for coordinating patient appointments, managing incoming calls, and serving as a key liaison between patients and clinical staff. The ideal candidate is highly organized, detail oriented, and experienced in medical scheduling and patient communications.

Key Responsibilities

• Schedule patient appointments, referrals, tests, and follow up visits efficiently and accurately
• Answer all incoming calls, assess caller needs, and route calls or messages appropriately
• Serve as a liaison between patients, physicians, and clinical staff
• Maintain and manage provider scheduling templates including meetings, rounding, and coverage
• Register new and referred patients in the system with proper documentation and coding
• Cancel and reschedule appointments as needed while notifying clinic personnel
• Obtain, enter, and track authorizations and referral documentation in patient records
• Collect co pays, deductibles, and other out of pocket payments at time of visit
• Arrange financial counseling for patients when needed
• Schedule outpatient testing, surgeries, hospital admissions, and post operative follow ups
• Communicate with patients regarding surgical and test preparation instructions
• Follow up on pre operative testing to ensure surgical clearance
• Prepare correspondence, memos, and forms as assigned
• Maintain strict patient confidentiality and comply with all compliance and ethics standards
• Support front office operations and assist with additional duties as requested

Qualifications

• High school diploma or equivalent required
• Minimum of three years of experience in a medical office setting
• Knowledge of medical terminology and medical coding required
• Proficiency in Microsoft Outlook, Word, and Excel
• Bilingual in English and Spanish required

How to Apply
For more information or to apply, please contact:

Taryn Davis
Tdavis@alingstaffing.com
469 342 1411