Patient Financial Counselor
Job Description
A-Line Staffing Solutions is looking to hire a Patient Financial Counselor in the Mesquite, TX area with a major healthcare company. Starting ASAP!!
If this the position for you, apply for immediate consideration!!!
Patient Financial Counselor Mon-Fri 8am-5pm
Compensation: $24.00 - $26.00 an hour based on experience and licensure
Location: Mesquite TX 75150
Patient Financial Counselor Summary:
Responsible for educating patient on insurance coverage and benefits. Assess patients financial ability; may educate patient on assistance programs. Updates and maintains existing patient new insurance eligibility, coverage, and benefits in system.
Patient Financial Counselor Description:
- Prior to a patient receiving treatment; obtains insurance coverage information and demographics; educates patient on insurance coverage, benefits, co-pays, deductibles, and out-of-pocket expenses.
- Assess patients ability to meet expenses and discusses payment arrangements.
- May educate patients on financial assistance programs as well as identify sources and provide assistance with completing forms.
- Based upon diagnosis, estimated insurance coverage, and financial assistance, completes Patient Cost Estimate form.
- Completes appropriate reimbursement and liability forms for patient's review and signature.
- Forwards appropriate information and forms to billing office.
- Responsible for obtaining, from Clinical Reviewer, insurance pre-authorization or referral approval codes prior to each treatment.
- Review patient account balance and notify front desk of patients to meet with Ensure that patient co-pay amount is correctly entered into system (or conveyed), allowing front desk to collect appropriately At each patient visit, verifies and updates demographics and insurance coverage in computer system according to Standard Operating Procedures (SOPs).
- Stays current on available financial aide. Develops professional relationships with financial aide providers.
- Networks with financial aide providers to obtain leads to other aide programs.
- Adheres to confidentiality, state, federal, and HIPPA laws and guidelines with regards to patient*s records.
- Maintains updated manuals, logs, forms, and documentation. Performs additional duties as requested.
- Other duties as requested or assigned
The ideal candidate for the Patient Financial Counselor will have the following background and experience:
- High school diploma or equivalent required.
- Minimum three (3) years patient pre-services coordinator or equivalent required.
- Proficiency with computer systems and Microsoft Office (Word and Excel) required.
- A/R experience in healthcare (Plus)
- Prior Auth and Insurance Verification exp
- Understanding insurance principles
- Customer service, empathy
- Demonstrate knowledge of CPT coding and HCPS coding application.
- Must be able to verbally communicate clearly and utilize the appropriate and correct terminology
#ALINE3