A-Line Staffing is now hiring a Case Manager / Patient Support Navigator . The Case Manager / Patient Support Navigator would be working for a Fortune 500 company and has career growth potential. This would be full time / 40+ hours per week.

Candidate must have Pharmacy Technician experience - Current Missouri pharmacy technician registration in good standing, or eligible to obtain

If you are interested in this Case Manager / Patient Support Navigator position, please contact Mackenzie Rose at mrose@alinestaffing.com or (586) 710-7966 .

Case Manager / Patient Support Navigator Compensation

• The pay for this position is $24 per hour
• · Benefits are available to full-time employees after 0-30 days of employment
• A 401(k) with a company match is available for full-time employees with 1 year of service on oureligibility dates

Case Manager / Patient Support Navigator Highlights

• Monday - Friday 7:00 am – 7:00 pm
• (Must be flexible to work any 8 hour shift between these hours)
• Start date: 11/11/2024

No weekends - Possibility of converting to hybrid based on performance

Case Manager / Patient Support Navigator Responsibilities

• Assist patients/caregivers as appropriate to function as a patient advocate, educator, and single point of contact for patients, and caregivers.
• Field incoming phone calls from patients, caregivers, and providers; triage calls and route to the appropriate team for further action if applicable.
• Provide scripted information on how patients can access reliable sources of information through various resources available.
• Assess patient’s needs upon initial welcome call and through navigation, matching the patient’s needs with appropriate resources and support within program offerings.
• Provide newly registered patients with a welcome call including patient support materials and resources.
• Adhere to all appropriate compliance standards outlined in business rules, policies, and SOPs.
• Assess patient barriers based on SDOH which include factors such as, but not limited to, socioeconomic status, education, housing, transportation, food, physical environment, employment, and social support networks, as well as access to health care. Refer patients to aligned resources within program service offerings.
• Identify patients closest SDOH resource outlet and assist in scheduling to obtain available resources.

Case Manager / Patient Support Navigator Requirements

• High School Diploma or GED
• Attendance is mandatory for the first 90 days
• One year pharmacy technician experience
• Current MO pharmacy technician registration in good standing, or eligible to obtain

Case Manager / Patient Support Navigator Preferred Qualifications

• Patient support and access with call center experience.

Patient assistance, reimbursement and/or oncology experience.

Medical coding, coverage, policy, and payment experience strongly preferred.

Bachelor’s Degree and 5 years’ experience in healthcare practice management or patient services setting.

If you think this Case Manager / Patient Support Navigator position is a good fit for you, please reach out to me - feel free to call, e-mail, or apply to this posting!

Mackenzie Rose – Recruiting Assistant

mrose@alinestaffing.com or (586) 710-7966 .

Case Manager / Patient Support Navigator Requirements

• High School Diploma or GED
• Attendance is mandatory for the first 90 days
• One year pharmacy technician experience
• Current MO pharmacy technician registration in good standing, or eligible to obtain

Case Manager / Patient Support Navigator Preferred Qualifications

• Patient support and access with call center experience.
• Patient assistance, reimbursement and/or oncology experience.
• Medical coding, coverage, policy, and payment experience strongly preferred.
• Bachelor’s Degree and 5 years’ experience in healthcare practice management or patient services setting.