Patient Services Coordinator
Job Description
A-Line Staffing is now hiring a Patient Services Coordinator in Plano, TX! The Patient Services Coordinator will be working for a Fortune 500 Company and has career growth potential. See additional details below.
*MUST BE BILINGUAL IN ENGLISH/SPANISH*
Patient Services Coordinator Highlights
• The pay for this position is $21.00-$23.00 per hour.
• Monday-Friday 8:30am-5:00pm
• Onsite position
• This position is a full time, contract.
Responsibilities
• Greet patients and visitors promptly, courteously, and professionally, checking in patients and notifying clinical staff of their arrival.
• Provide and explain paperwork to patients before their examination, collect and proofread forms for completeness, and file them properly.
• Update patient demographic and insurance information in the system, collect co-pays and balances, and provide receipts.
• Answer, screen, and direct calls, take thorough messages, and route inquiries to the appropriate personnel.
• Schedule follow-up appointments based on physician guidelines, and provide patients with appointment details, such as time, location, and instructions.
• Handle patient cancellations and missed appointments, reschedule as needed, and notify appropriate staff members.
• Perform general administrative tasks, including filing charts, maintaining office supplies, and ensuring the lobby area is neat and organized.
• Adhere to confidentiality and legal requirements, including HIPAA and state/federal laws concerning patient records.
• Perform other administrative duties as assigned, such as typing memos and forms.
Requirements
• High school diploma or equivalent.
• Bilingual in English and Spanish required.
• Minimum of 18 months of experience as a front medical office receptionist, including handling insurance forms and using scheduling software.
• Proficiency with computer systems, including Microsoft Outlook, Office Word, and Excel.
• Ability to adapt to changing priorities, handle day-to-day challenges, and demonstrate flexibility in a fast-paced environment.
• Strong work ethic with a commitment to delivering quality service and achieving performance goals.
• Ability to maintain confidentiality and adhere to healthcare compliance standards.
Benefits Available
• Benefits are available to full-time employees after 90 days of employment.
• A 401(k) with a company match is available for full-time employees with 1 year of service on our eligibility dates.
If you are interested in this Patient Services Coordinator position, APPLY, or contact kvaughn@alinestaffing.com
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