Title: Payroll Project Analyst II

Location: Detroit, MI (3-days onsite, 2-days remote Hybrid Schedule)

Note: C2C & 3^rd party candidates will NOT be considered

The Payroll Project Analyst will be responsible for:

• Managing payroll inquiries and requests for internal and external customers via case management tools
• Researching and resolving employee concerns through successful resolution, including communication to appropriate parties
• Providing all levels of Time & Labor data/process management, including data audits and communications to employees to address and resolve data entry issues; working with outsource vendor to manage T&L system issues
• Auditing, resolving, and reconciling Time & Labor databases for submission to outsource vendors each pay cycle for processing by required deadlines; following-up with vendors on associated questions
• Reviewing, validating, and reconciling 1-time payments, deductions, and miscellaneous spreadsheets for submission to outside vendors for processing
• Partnering with the payroll vendor to coordinate all required payroll support tasks, including off cycle payment processing
• Managing department mail to ensure time sensitive documents are addressed internally or forwarded to responsible third-party vendors for timely handling
• Upholding company policies and procedures for payroll processing
• Handling other duties, as assigned

Position Qualifications:

• 3+ year(s) of diverse payroll experience in a multi-company, multi-state environment
• Experience utilizing case management/tracking tools, and adhering to SLAs
• Excellent written and verbal communication skills, with a quality Customer Service focus
• Proficiency in MS Office (Excel and Word)
• Creative problem-solving skills; strong analytical and decision-making skills
• Ability to work in a fast-paced work environment
• Experience with Workday, including time administration within Workday, preferred
• Experience with ServiceNow preferred
• A minimum of an Associate’s or Bachelor's Degree in Accounting, Finance, or other related field, OR a combination of equivalent education and working experience

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