Payroll Project Analyst II
500 Woodward Ave Detroit Michigan 48226 Detroit, MI 48226 US
Job Description
Location: Detroit, MI (Hybrid)
Note: This role is NOT open to C2C candidates
The Payroll Project Analyst is responsible for the management of payroll inquiries and requests for internal and external customers via a case management tool. They will;
- Research and resolve employee concerns through successful resolution with effective communication to appropriate parties
- Provide all levels of Time and Labor data / process management, including data audits and communications to employees to address and resolve data entry issues, working with outsource vendors to manage any T&L system issues
- Audit, resolve, and reconcile the Time and Labor database for submission to outsource vendors each pay cycle for processing by required deadline; additionally, follow-up with vendors on any associated questions
- Review, validate, and reconcile 1-time payments, deductions, and miscellaneous spreadsheets for submission to outside vendors for processing
- Partner with the payroll vendor to coordinate all required payroll support tasks, including off cycle payment processing
- Manage department mail to ensure time sensitive documents are addressed internally or forwarded to responsible third-party vendor for timely handling
- Uphold company policies and procedures related to payroll processing
- Handle other duties, as assigned
- 1-3 years of diverse payroll and time administration experience in a multi-company, multi-state environment
- Proficiency in MS Office Suite (Excel and Word)
- Excellent written and verbal communication skills, including a quality customer service focus
- Creative problem-solving skills, including good analytical, decision-making skills, and strong attention to detail
- Ability to work in a fast-paced work environment
- Experience with Workday and/or ServiceNow preferred
- A minimum of an AS/BS in Accounting or Finance; relevant Finance/Accounting Certifications preferred