Pharmacy Care Coordinator
Job Description
A-Line Staffing is seeking a motivated and detail-oriented Pharmacy Care Coordinator This role offers career growth, a supportive work environment, and full-time hours (40+ per week).
If interested in this Pharmacy Care Coordinator position APPLY NOW for IMMEDIATE consideration
Brittney Blackman | bblackman@alinestaffing.com | text 5867107970
PHARMACY CARE COORDINATOR | DETAILS AND COMPENSATION:
- Location: Central Standard Time – remote, scheduling is based off of CST
- Payrate: $20/hr
- Required Availability: Full-Time | Monday – Friday
- Must be available to work scheduled shifts between 7:00 AM and 8:00 PM CST
- Mandatory virtual training schedule: 8:00 AM – 5:00 PM CST
PHARMACY CARE COORDINATOR | SUMMARY AND HIGHLIGHTS:
The Pharmacy Care Coordinator will support patients throughout their healthcare journey. In this remote role, you will serve as a key point of contact for patients, caregivers, healthcare providers, and referral sources, helping ensure timely access to important therapies and support programs.
- This position is a contract assignment with potential to hire on permanently based upon attendance, performance, and business needs
- Benefits are available to full-time employees after 90 days of employment and include health, optical, dental, life, and short-term disability insurance
- A 401(k) with a company match is available for full-time employees with 1 year of service on our eligibility dates
PHARMACY CARE COORDINATOR | RESPONSIBILITIES:
- Handle inbound and outbound calls while providing excellent customer service and first-call resolution whenever possible
- Assist patients, caregivers, and healthcare providers with program enrollment and support services
- Create and process referrals, applications, and required documentation accurately
- Investigate and resolve patient and provider inquiries in a timely manner
- Document interactions and maintain accurate records within company systems
- Conduct patient follow-up calls and confirmations as needed
- Manage patient cases from initial contact through final approval or denial
- Educate callers on available resources, processes, and next steps
- Maintain quality standards while providing empathetic and supportive service
- Report adverse events and other required information according to established procedures
PHARMACY CARE COORDINATOR | REQUIREMENTS:
- Education: High School Diploma or GED (verifiable)
- Attendance: Commitment to mandatory attendance during the first 90 days.
- 1+ years of healthcare support/patient access experience in a call center setting required
- Experience working with medical, pharmacy, Medicare, Medicaid, or commercial insurance benefits required
- Knowledge of healthcare reimbursement and coverage processes required
- Strong problem-solving and conflict-resolution abilities
- Strong communication and customer service skills
- Proficiency with computers, data entry, and Microsoft Office applications
- Ability to multitask and work independently in a fast-paced environment
Remote Work Requirements (Company-issued equipment will be provided.)
- A dedicated, quiet, distraction-free workspace
- Reliable high-speed broadband internet connection
- Hardwired internet connection to the router
- Minimum internet speeds: Download: 15 Mbps, Upload: 5 Mbps
- Ability to participate in training and meetings with camera enabled required
Take the Next Step!
Join a company that values your growth and contributions. If you’re interested in the Pharmacy Care Coordinator role apply now or contact us for immediate consideration!
Brittney Blackman | bblackman@alinestaffing.com | text 5867107970