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Job Title: Bilingual Pharmacy Technician

Pay: $27 an hr | Bi-weekly

Job Type:

• Onsite in Phoenix, AZ
• This position is a contract assignment with potential to hire on permanently based upon attendance, performance, and business needs.

Shift Options:

• M–F, 8:00 am – 5:00 pm (Full Time)

Bilingual Pharmacy Technician Overview:

• Recover medications administered or dispensed to indigent patients without third-party prescription coverage
• Manage and process applications to pharmaceutical manufacturers’ Patient Assistance Programs
• Identify and resolve rejected applications, including accessing comparable medication regimens when available
• Monitor and track the value of recovered medications for billing and reporting purposes
• Maintain daily contact with patients, physicians, nurses, social services, pharmacy personnel, pharmaceutical representatives, and manufacturers
• Build and maintain strong relationships with physicians, patients, and pharmaceutical companies, serving as a liaison for program systems and processes
• Routinely visit key contacts within the health system to ensure high service levels and support program participation
• Discuss medication options with physicians and patients based on accessibility and availability in the outpatient setting
• Educate physicians, patients, and pharmaceutical companies on program mission, guidelines, requirements, and referral processes
• Provide extensive patient education and counseling to determine eligibility for assistance programs
• Refer patients who do not qualify for assistance programs to alternative resources such as local charities or social services
• Maintain security and confidentiality of patient information in compliance with applicable regulations

Bilingual Pharmacy Technician Qualifications:

• Must be Bilingual in English and Spanish
• Pharmacy Technician Certification required
• 5–7 years of experience in one or more of the following areas:
• • Customer service
  • Pharmacy operations
  • Sales or purchasing
  • Administrative roles in a healthcare environment
• Knowledge, Skills, and Abilities
• Above-average organizational and analytical skills
• Strong Microsoft Office proficiency (Excel, Word, Outlook)
• Strong written and verbal communication skills
• Ability to work independently and solve problems effectively
• Ability to prioritize tasks to maximize job effectiveness
• Excellent interpersonal skills with a strong customer service focus
• Ability to work under pressure and meet deadlines
• Strong attention to detail with effective follow-up skills
• Professional telephone presence and etiquette
• Better-than-average layperson knowledge of medications, medication classes, medical conditions, and standard treatments
• Knowledge of hospital and clinic operations
• Experience working in high-volume, fast-paced, and dynamic environments
• Experience working directly with the public in a healthcare setting
• Experience working with low-income or special-needs populations preferred
• Experience with social programs or charitable organizations is a plus

Physical and Mental Requirements

• Frequent walking and standing
• Ability to sit at a computer workstation for extended periods
• High volume of writing, typing, and data entry
• Frequent verbal communication via telephone

Bilingual Pharmacy Technician Benefits:

• Benefits are available to full-time employees after 90 days of employment and include health, optical, dental, life, and short-term disability insurance.
• A 401(k) with a company match is available for full-time employees with 1 year of service on our eligibility dates.

How to Apply:

If you are interested in this position, please apply OR submit your resume to:

Saw Hlaing | shlaing@alinestaffing.com | 412-790-5425