Pharmacy Tech I

Wilkes-Barre, PA 18706

Posted: 06/03/2019 Category: Pharmacy Technician Job Number: 28407

Certified Pharmacy Technician opportunity available in Wilkes-Barre, PA with a Fortune-500 Healthcare Company!

Pay Rate: $14+ up depending upon experience

Schedule:  Monday-Friday  9: 00 AM - 5: 30 PM  Saturday rotation once per month.
  • Training 8: 00 AM-4: 30 PM M-F for first 4 weeks.
Job Description: Exciting opportunity for Certified Pharmacy Technicians to work in a complex, high impact customer service role for our Member Services department. Pharmacy Technicians in Member Services accept incoming calls related to requests submitted to Participant Services, resolves issues that have been submitted to Participant Services via mail, tasks, and partners with other departments to ensure timely resolution of requests/inquiries, which include: Pharmacy, Shipping, Customer Care, Finance, Claims Processing, and Eligibility. This position may work in multiple types of queues and databases to resolve issues. This position also involved extensive phone interactions with member and possibly Prescribers as well. Techs will serve as the initial point of contact for Customer Care and Members before the required Pharmacist involvement for all clinical issues/questions. 
  • 1+ year of Pharmacy Technician experience.
  • High school Diploma or GED Required 
  • National Certification - PTCB -  CPhT Required
  • Advanced computer skills including word processing and spreadsheet utilization. 
  • Excellent customer service skills (written and verbal) a must.

For consideration, please apply to this posting or contact Kristina by call/text at 586-710-7966/

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