Records Clerk
Plano, TX | Work from home flexibility
Job Description
Title: Records Clerk
Pay Rate: $20.00/hr
Location: Plano, TX (Hybrid)
Note: This is a W2 contract role; C2C & 3rd Party Candidates will NOT be considered
Legal Compliance is the team ultimately responsible for securing information assets at a global level. Legal Compliance’s mission is to equip leadership to make informed, risk-based decisions. The Records Clerk, reporting to the Records Specialist for workflow and Information Governance Global Data/Records Manager for people interests, will work in close collaboration with peers across the organization. The role of this position is to help support the Legal Information Governance function, sitting under Legal Compliance through effective management of corporate records, including intake, imaging and physical storage.
Key Responsibilities:
Imaging and filing
o Create new files
o Complete customer requests for records
o Manage loose document imaging and filing
o Document processing of imaging and filing activities
Off-Site Storage
o Transfer records to storage
o Coordinate daily order of on and off-site boxes and files
o Be responsible for the daily return of off-site boxes and files
o Be responsible for checking out and delivering all boxes/files to the appropriate end-users
o Handle rush orders and ensure delivery times are met
o Be responsible for creating new boxes and assigning files to a specific box
Database Maintenance
o Ensure new records are properly input
o Record activity documentation
o Manage change requests (system updates)
o Assist with record disposition updates annually per the destruction process
Annual Destruction Routing
o Verify application of litigation holds
o Work with clients to verify inventory of boxes, and answer questions
o Update database with notes regarding additional holds
o Update database with destruction notes/status
Litigation Holds
o Work with the Legal Team to identify time-frame and keywords
o Search off-site storage inventory to identify pertinent records
o Update database to apply or clear litigation hold
o Assist colleagues with box/file identification and requests
o Assist with projects relating to records kept both onsite and offsite
o Manage change requests (system updates)
Key Qualifications:
· 1+ year of experience in Records Information Management or a related environment
· Expert-level knowledge of Microsoft products particularly Word, Excel, Outlook, and PowerPoint
· Knowledge of Microsoft O365; SharePoint Groups and/or Kofax Capture preferred
· Excellent customer service, communication, and interpersonal skills, projecting a professional image with a positive attitude
· Detail oriented and exceptionally attentive to accuracy
· Ability to learn skills quickly
· Ability to work independently, setting goals and priorities
· A minimum of a Bachelor’s Degree in a relevant field, OR equivalent professional experience
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