*Client Services Specialist II
1021 Reams Fleming Boulevard Franklin, TN 37064 US
Job Description
This is a hybrid position requiring 40+ hours per week.
If you are interested in this Client Services Specialist II position, please apply to this posting!
Compensation
- The pay for this position is $16.79 per hour
- Benefits are available to full-time employees after 90 days of employment
- A 401(k) with a company match is available for full-time employees with 1 year of service on our eligibility dates
Highlights
- The required availability for this position is:
- In-office: Tuesday, Wednesday, Thursday
- Work-from-home: Monday and Friday
Responsibilities
- Review, analyze, evaluate, and validate provider/producer information against business and credentialing requirements
- Maintain credentialing databases
- Conduct research and analysis of sensitive provider/producer issues
- Address data integrity issues
- Process agent onboarding contracts
- Verify insurance licenses, add appointments, and ensure records are complete and validated
- Utilize various systems and websites to ensure accuracy
Requirements
- 1-3 years of customer service experience
- Strong analytical skills
- Ability to handle confidential information with reliability, prudence, and tact
- Proficient in organizing, prioritizing, and managing multiple tasks
- Strong verbal and written communication skills (letters, memos, emails)
- Excellent attention to detail
- Ability to research and analyze data independently
- Ability to maintain effective working relationships with providers, management, staff, and external contacts
- Proficient in Microsoft Office applications (Word, Excel, Access) and internet resources
- High School Diploma or GED required
- Attendance is mandatory for the first 90 days
Preferred Qualifications
- Insurance knowledge (preferred)
- Associate's Degree (preferred)
If you think this Client Services Specialist II position is a good fit for you, please apply to this posting!
JOB ID 161241