Information Technology
Ready to dive into the dynamic world of Information Technology? Explore our job opportunities in IT and unlock endless possibilities for growth and innovation. From shaping the future with cutting-edge technologies to making a meaningful impact on society, the IT industry offers a rewarding career path with endless opportunities for development and job satisfaction. Join us in revolutionizing the way we live, work, and connect with others. Check out our listings and take your IT career to new heights today!
A-Line Staffing Solutions
https://cdn.haleymarketing.com/templates/61804/logos/alinestaffing-hml.png
http://www.alinestaffing.com
http://www.alinestaffing.com
true
Quality Assurance Analyst III
Job Description
Quality Assurance Analyst
This is NOT a C2C Position
Remote
Telephony QA
Genesys Cloud IVR / Cyara Velocity Automation Framework
Responsibilities
Brett Middleton
bmiddleton@alinestaffing.com
This is NOT a C2C Position
Remote
Telephony QA
Genesys Cloud IVR / Cyara Velocity Automation Framework
Responsibilities
- Help create a culture that motivates teams to ensure zero defects into production.
- Work across teams to understand enterprise quality requirements and ensure adoption of core processes and standards.
- Implement the shift-left test strategy as the organization rearchitects our technology platform.
- Partner with DevOps engineers to fully automate testing throughout the release & delivery processes in the CI/CD pipeline.
- Leverage market-leading automation frameworks and tools across all levels of testing that integrate in the automated CI/CD pipeline.
- Participate in product design reviews ensuring quality practices are baked into the software development and deployment life cycle.
- Work with internal teams to document test environment and test data management container strategies and provisioning for the different types of testing activities.
- Comprehend and decompose user stories/requirements to identify what tests need to be created and automated across the all levels of testing.
- Collaborate with QA Engineers to develop effective strategies and test plans
- 6+ years of experience in test automation engineering with API based testing.
- Preferred BS/MS in Computer Science, Engineering, or related subject.
- Required Experience:
- Proficiency writing code in Python
- Working knowledge of test management software (JIRA, qTest)
- Test automation tools and frameworks such as:
- Cyara Velocity
- Automating API testing and extensive knowledge of creating and leveraging mocks, stubs, and virtual services to fulfill test automation requirements. Experience with market tools:
- Postman
- Experience with Test Management Tools:
- qTest
- Preferred Experience with:
- Familiarity with Agile Frameworks and regression testing
- Working experience in API testing and SQL
- Experience in Quality Assurance Life Cycle (QALC) and Test Management aspects such as developing test Strategies, defect reports, defect tracking, traceability matrices using Jira
- Continuous integration / continuous delivery (CI/CD) supporting technologies:
- GIT, Git Lab, Docker
- Domain knowledge on IVR (Contact Center) testing applications:
- Genesys Cloud – Interactive Voice Response (IVR) system
- Financial services technology/ consumer banking testing experience
- AWS and Rest Services.
- Cyara Load Testing tool:
- Cyara Cruncher
- Experience in Cyara Automation
- Automating tests for the full solution stack (unit, business logic, contract, usability, functional, performance).
- Extensive knowledge of:
- White Box Testing practices.
- Software Engineering best practices for the full software development life cycle, including coding standards, code reviews, source control, build and release processes, continuous integration, and continuous deployment concepts (CI & CD), and test suite development and maintenance.
- Working knowledge of:
- Automated Test Driven Development (ATDD) or Test Driven Development (TDD).
- Must be able to provide hands-on training for existing testers in writing and using automation scripts and ensuring best practices are followed.
- Should have good experience with both manual and automated testing, preferably in the IVR space
- Possesses a deep understanding of shift-left test practices and techniques along with the frameworks, and tools that support it.
- Strong written and verbal communication skills.
- Enthusiastic and energetic with an inherent curiosity to break code.
Brett Middleton
bmiddleton@alinestaffing.com